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Saying something about return policy of Car DVD head unit

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Return policy is a question which is a little sensitive for buyer and seller when shopping online.The source is that we can’t know quite much information about what we buy.So we will often meet the situation that we really don’t the product we have bought when post home.To seller,they will hope that all buyers will not ask for a return.The sense is obviously plain.For this,I will say something about return policy of car DVD head unit to dispel doubts for this product.car DVD player is a electronic product which is a little complex and particular.Before buying one Car nav with DVD GPS head unit,you must make sure that whether this DVD player model fit your car.If not,you can never install the product in your car.And you aren’t able to enjoy the entertainment it brings.The car model,year and size of the car DVD player are the main standard to judge which one is suitable for your car.But we still need confirm it through the dashboard picture you send to us.The complicated buying process determines that it is very necessary for you to know about the return policy in detail.

Car DVD Player with GPS head unit
car DVD Player with GPS head unit

I will take several main questions as examples:

1.I have received a product with quality problem, what next?

answer:1)Products with quality problems, including shipping damage, can be returned for a refund or replacement within 7 days.

2)Products with quality problems, including shipping damage, can be returned within 30 days for a replacement.

3)Products with quality problems, including shipping damage, can be returned within 365 days for repairs.

Please note:We only allow a complete refund for items with shipping damage or factory defects.Any defects not caused by Seicane will not warrant a full fund.

The car DVD photo in dashboard after installation
The car DVD photo in dashboard after installation

2.I have received a product with Incomplete Shipments, what next?

answer:We only offer a return service for those items which are factory defective or incorrectly included in your shipment. Please read our Return Policy before placing your order.

3.If I receive a wrong item, can I return it for a refund?

answer:In the event you receive the wrong item, please notify our customer service immediately.You will be asked to ship the item back to us, in which case we will refund your shipping cost. You may then request a refund or have us replace your erroneously shipped item with the correct one.

4.What the customer need to pay for repair?

answer:1)Custom duty and any cost by the custom in the customer’s country.

2)Spare part material cost if the customer buy less than 100 pcs but need the spare parts for repair.If the customer buy 100 pcs,1% spare parts is supplied as free support.

3)Shipping for the spare parts if the customer haven’t new order to ship the spare part together but the customer need the spare part alone.

4)The shipping for the defective units returned to China if the customer need to send it back to China for test and repair.

One video about how to use the Car radio GPS navigation system will make you know much about the great enjoyment it brings.

5.What the Seicane will pay for repair?

answer:1)The repair cost of the defective units returned to China( no matter how much it is),we will charge it for the customer if the customer send it back for repair.

2)The shipping for the returned unit  back to the customers from China( no mater how much it will be),we charge it for our customer who need to send it back for test and repair.

3)The custom tax and duty if the customer send back the units to China for repair,but please inform us and follow our return method before return the defective unit,we just respond for the units which returned to us after confirm and follow our method.If the customer send back the unit without advance notice,we will ignore it without notice,the customer will be responsible for any tax or charge and problem if cause by the returned package.After reading the page,if you know all of the return policy about car DVD multimedia player of Seicane?Maybe you didn’t get one machine from us.You can still refer to it if you have met some problems on returning.Or you can ask us by email or phone directly.We will solve your problems as soon as possible.You can trust us because we have stable and rounded system to deal with these problems.And if you are a owner who have not bought one car DVD player,you are lucky to have read this article.If you have some interest for the head unit,it is worth for you to move your mouse.

Car Nav with Optical fiber Amplifier

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Optical fiber Amplifier function is another problem while installing the car DVD player.No matter whether you have met or not,you can know about some useful information from this page.Many owners will meet the failure result of installation if their cars have optical fiber amplifier.In fact,the biggest question for the car nav with optical fiber amplifier is the cable connections.Because some car models can’t connect the port of the car DVD.While nearly every head unit we sell can support the original car’s amplifier,there are some questions exist.As too many car models in the market like Mercedes-Benz,BMW,Audi and so on,we just can adjust it by the cable connection.The detailed operation is as follows:

Car Nav GPS Navigation System
Car Nav GPS Navigation System

Taking the Mercedes-Benz ML as an example,its optic system is harmen karmen optic system not the bose optical system.This optic system is equipped under the main driver’s set.There are eleven speakers in original car.At first,you have to find the eleven cables of the speakers on the amplifier plug.The 6 meter long cable is used to connect the four speaker groups of original car(they are FR,FL,RR,RL).Then you can use the RCA cable plus a amplifier to connect with the original car so that it can drive the other speakers left in your car including the subwoofer.I will remind you that the SW1,SW2 and CEN+ ports needn’t be connected any more.Let us concluded that we can connect a 6-meter long cable to solve the amplifier problem for Mercedes-Benz.

When we are sure that the car radio GPS navigation system can support your original car optical fiber amplifier,what we should do next is to confirm whether we need cut the amplifier cable.Some car models are matched with our car DVD

Car Nav amplifier connection
Car Nav amplifier connection

player but some are not.The matched amplifier we called them ordinary optical fiber amplifier and the other we called them special optical fiber amplifier.I will introduce the ordinary one today.We still make one example to learn it.Mercedes-Benz S320 is equipped with the amplifier.We have make one picture about the ports connections.You can refer to it:You need take out the 6 meter cable in the package we sent you at first. 1.Connecting to the CANBUS Box   2.Connecting to the car DVD player   3.Connecting to your original car’s speakers’ plug.So please find your car speakers’ plug at first. Speakers’ plug is connect to your optic fiber amplifier.And your optic fiber amplifier is located in your car’s trunk.Please pull out your car Speakers’ plug from optic fiber amplifier,and then connect Speakers’ plug to 3. Finding out the plugs which is near optic fiber amplifier at first,and then connect them to 4 and 5 separately.Note: just plug and play,don’t need to cut wires.

The video about how to use the car DVD player may help you find some useful information about the installation.The total understanding will let you experience the great entertainment in your car.Having such multimedia player GPS DVD system,the car is not just a tool to instead the walk.You car with car nav can bring you to the colorful digital world.The car DVD player production is a new industry around the world.And it is closely connected with the  automobile which is a strong promising industry.So you should know that it can change your life rapidly.You can take your car as a home.You can enjoy yourself or sleep even having a dinner.What have you imaged in your brain?Yes,the beautiful life is waiting for you!

General Issues about Car Radio Sat Navi Head Unit

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car DVD Player is a naughty boy who is popular known by us.We both love him and hate him.Why?We love him because it can bring too much entertainment and convenience for our daily life.We hate him for the complicated installation process.Before installed the car nav unit,it is just like a hot potato.You are excited about the multi-functional Car autoradio machine while you still can’t use it despite  it is just in front of you.For this,making a conclusion about general Issues about Car Radio Sat Navi Head Unit is very necessary to you all.

Car autoradio with Bluetooth function
Car autoradio with Bluetooth function

Radio,Bluetooth and GPS are the main functions the car DVD navigation have.In general,the radio function has met the most quantity issues.So I will put the original customer’s problem in this page to solve most people ‘s doubt.

The customer:I received my order. I took the unit to Streetnoyz here in San Diego. They are a long time quality installer and could not resolve the following problems.

1. Constant noise through speakers when headlights are turned on.

2. Engine noise coming through speakers when car is running.

3. Limited steering wheel controls – Only thumb wheels work.

4. Bad FM reception – only picked up two stations.

I really like your unit and want it to work. Do you have tech support? Could the unit be faulty and if so can we replace it?

Car Radio Sat Navi radio antenna
Car Radio Sat Navi radio antenna

The customer service:the radio reception issue required an amplified antenna adaptor to remedy,steering wheel controls are the same.

About radio,please connect the blue amp control cable on our power cable to the signal wire on radio antenna.Shell this cable,then connect the blue amp cable to this cable’s core.Please let it don’t touch this cable’s copper wire.About steering wheel control, please check if this wire was connected like below:

Car Radio Sat Navi steering wheel control wire connection
Car Radio Sat Navi steering wheel control wire connection

About steering wheel control,please remove your key and close car door,and then check if the steering wheel control will work after CAN cable’s connection.

All of these steps have been done successfully,you can enjoy the perfect head unit absolutely.Maybe there are many other questions about installing the car DVD player except the radio function.But we believe that a good thing is worth to take some time and energy on it.This sentence is not only used on this car radio upgrade stereo but also all of the amazing things.Researching one science technology product is the best way to catch up with the footstep of time.Are you one of the members for it?