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Customer Q&A

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    Tab 1 Body
    • Q:
    • What is the length of the included cables?

      So the cable for AUX and 12V connection plus the rear camera cable length? Thanks

      ByAhmed

    • May 13, 2023
    • A:
    • Dear,

      please rest assured, the cable will be long enough to connect to your car.
      best regards

      By Seicane

    • Jul 6, 2025
    • Q:
    • Does the apple car play switch to have the control bar on the right hand side of the screen?

      Does the apple car play switch to have the control bar on the right hand side of the screen for right hand drive side like in Australia?

      ByAhmed

    • May 12, 2023
    • A:
    • Dear,

      thank you for your interest in our product.
      Sorry, currently it can not switch to right hand side
      best regards

      By Seicane

    • Jul 6, 2025
    • Q:
    • How many additional cameras are supported

      Hello! Please let me know how many additional cameras this product supports. I would like to know if I can have up to 4 extra cameras working in the same time with this product. Or at least 2 if it's possible. Thank you!

      Bydani

    • May 2, 2023
    • A:
    • dear,
      thanks for your message.
      it can both support DVR and backup camera.

      By Seicane

    • Jul 6, 2025
    • Q:
    • I want to know if i can increase the brightness of the screen

      I have a truck and i am working in the sun alot of the time, so i want to know if i can increase the brightness of the display manually?

      ByAbdelrahman

    • Apr 26, 2023
    • A:
    • Dear,

      Thank you for your interest in our products.
      yes, our screen can adjust brightness
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jul 6, 2025
    • Q:
    • car play 4k smart screen

      My friend just showed me his he bought. this does not have removable base for when im not driving so i can take it in my house. you have to disassemble the whole base to remove it. Is their a quick release base i can get as an option

      ByRobert

    • Apr 25, 2023
    • A:
    • dear,
      thanks for your message.
      do you want to disassemble the base ?

      By Seicane

    • Jul 6, 2025
    • Q:
    • Is the GPS antenna needed if I am using my phone for GPS?

      If I connect my phone to it through carplay, would it use thee GPS on mmy phone, rather than needing a gps antenna?

      ByBrent

    • Apr 19, 2023
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      1.yes, you need connect your phone to it through carplay to use the GPS on your phone.
      looking forward to your purchase.

      By Seicane

    • Jul 6, 2025
    • Q:
    • What is the stereooutput on this device?

      if I am connected to carplay and play music with the aux cable connecte to the device. Is the audio in Mono or Stereo?
      Thank you.

      Bydo

    • Apr 14, 2023
    • A:
    • dear,
      thanks for your message.
      1.For the stere ooutput, you need use your car originals.
      2.the audio is in Stereo.
      looking forward to your purchase.

      By Seicane

    • Jul 6, 2025
    • Q:
    • Is their a quick release base to remove it when not driving

      Quick release base

      ByRobert

    • Apr 13, 2023
    • A:
    • dear,

      yes, it can be removed easily.
      look forward to your purchase.

      By Seicane

    • Jul 6, 2025
    • Q:
    • Dimension

      193mm is 7.6in, want to make sure before I place an order. It seems it is not matching to your description pic. Can you tell what is the actual size?

      ByAmc

    • Apr 11, 2023
    • A:
    • dear,
      thanks for your message.
      it is 10.26" Carplay Dash Camera Dvr.
      it can fit your car perfectly, looking forward to you purchase.

      By Seicane

    • Jul 6, 2025
    • Q:
    • Mount

      Hey,

      what is the size of the mount (the radio feet)?

      Is it removable?

      My car (megane 3) as a big middle lump, what do you suggest in this case? The mount doesn't seem to adjust to the lump.

      Thanks!

      ByGonçalo

    • Apr 11, 2023
    • A:
    • dear,
      thanks for your message.
      the size of the mount (the radio feet) is 14 × 6.5 cmm. it can be removable.
      could you tell us the year and the model of your car?


      By Seicane

    • Jul 6, 2025

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    Tab 2 Body