Customer Q&A

10.26" Carplay Dash Camera Dvr Android Auto WiFi FM Rearview Camera Support 4K H.265 1080P

Regular Price: US$159.00

Special Price: US$114.99

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Q: Shipping Hi. I am in Cyprus. Can you please confirm shipping methods? ByAlkis Aug 28, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
we will ship to you via FedEx.
it will fit your car perfectly.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 4, 2025
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Q: WiFi standard supported Hello, is the Wifi 2.4GHz or 5 GHz, or can I choose? Thanks ByDarryll Aug 21, 2023

A:
Dear,
Thanks for contacting us and apologize for the late response.
WiFi:Support 2.4G 802.11b/g/n.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 1, 2025
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Q: I have an issue connecting audio via Aux port, is there FM transmitter function in this device 1. If FM transmitter function is available, will all the audio coming through the device be played through my Car audio speakers ( not just music ). 2. I'm from India, for products above 25 USD, the import duty charges are very high, will you be able to mark the Price as low so that it will not attract high custom duty. ByViz Aug 15, 2023

A:
Dear,
Thanks for contact us and apologize for the late response.
1. yes, the Audio output stereo via the FM connection.
2.yes, we can write low price on package to help you from paying for the tax. we will write 20USD, ok?
Looking forward to your purchase.
Have a nice day.

By Seicane
May 1, 2025
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Q: Hi, Is the rear camera waterproof? I have a Van without rear windows so need to mount rear cameraa externally, so is it waterproof. Also how long is the camera cable or can it be joined if a longer length is required for a long wheelbase van. Thanks. BySteve Aug 5, 2023

A:
dear,
thanks for your message.
it is not waterproof.
the length of the camera cables is around 6 meter.

By Seicane
May 1, 2025
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Q: Bluetooth Audio Out Does it connect to my car's bluetooth for music and navigation sound? I tried other screens before and only uses aux which my car doesnt have and FM transmitter but it sounds bad. 2016 Honda Crv ByChristopher Aug 3, 2023

A:
Dear,
Thanks for contact us and apologize for the late response.
yes, it can connect to your car's bluetooth for music and navigation sound.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 1, 2025
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Q: Can this be used is the uk As this is sold in USA does the gps still work for the UK and not just programmed to the USA BySian Aug 3, 2023

A:
Dear,
Thanks for contact us and apologize for the late response.
yes, this can be used in the uk .
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 1, 2025
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Q: Is there a support that you recommend to install on the dashboard not using the one provided? I already purchased the device. I do not want to glue the system on the car with the existing support. I want to be able to remove the device at night or to use it in another car. ByErrol Aug 3, 2023

A:
dear,
so sorry that it can only glue the system on the car .

By Seicane
May 4, 2025
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Q: Can I purchase the GPS module for the 10.26" Carplay DashCam? Dear Sirs, I have successfully installed the Dashcam, it is working beautifully. However I did not realize that the unit does not imprint GPS co-ordinates on the dashcam footage, which will be required by authorities for actual location if the recorded footage needs to be submitted. iPhone Apps via Carplay do not transmit GPS co-ordinates to the Dashcam either as far as I can see. Can I purchase the plugin GPS unit separately please, my original order is 105358420 Many thanks, Jim Alexander ByJames Aug 1, 2023

A:
dear,
which "the plugin GPS unit separately " do you want to buy? could you show us link or photo?

By Seicane
May 4, 2025
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Q: Is there a way to update the software on these devices? In other words, do you provide software updates for the hardware? Or are stuck using the same software until it no longer works with your phone? If you do software updates, are they over the air, or does the unit have to be connected to a computer, or does the firmware update go on the SD card for updating? ByJeff Aug 1, 2023

A:
dear,
Generally we don't suggest the customer to upgrade it,because the system will be chaotic,and some functions may be not available.
hope you can understand.
thank you

By Seicane
May 4, 2025
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Q: Is the dash am rigid or does the base move to adapt to a curved dashboard as my dash is sloped The windscreen is sloped from the windscreen to the inside of the car it’s a Volvo xc90 ByDARREN Jul 31, 2023

A:
dear,
thanks for your message.
the dash cam is rigid.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 1, 2025
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