Your Shopping Cart is Empty.

Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

  • Hide all answers
    Tab 1 Body
    • Q:
    • Just changed car, this one has no Bluetooth not even an AUX input!

      I bought one of these for my last car and was very impressed, I would like to fit one to my new car. The car is low spec not only does it not have Bluetooth but not even an AUX jack! I would have to rely on the built-in FM radio transmitter to link to the primitive sound system of the car. I'm using an iPhone and liked the wireless car play, would this work in my situation?

      ByPendragonUK

    • Dec 30, 2023
    • A:
    • dear,
      thanks for your message.
      this unit build-in wireless car play.
      it will fit your car perfectly.
      looking forward to your purchase.

      By Seicane

    • Apr 27, 2024
    • Q:
    • Is it possible to purchase a replacement rear AHD camera and cable?

      Hi guys,

      I'm loving my Seicane dash-cam and CarPlay unit, thanks for packing so many features into something so reasonably priced! At least two people I know were so impressed with mine that they ordered the exact same thing for themselves! Not two weeks after helping my Dad install his own Seicane, a rubbish truck reversed into him then drove off. Without his Seicane it would have cost him several thousand dollars in repairs, but after emailing the waste management company the video footage of the incident, they graciously accepted responsibility and took care of everything!

      I won't bore you with the details, but my rear-facing camera and the power/AV cable running down to the aft of my Subaru have been damaged beyond repair and I was hoping I could purchase just those two items separately.

      Any help would be greatly appreciated, and I hope all the team there has a safe and rewarding Christmas

      Kind Regards
      James Allan

      ByJames

    • Dec 19, 2023
    • A:
    • Dear,

      First of all thank you for being satisfied with our product. I'm so sorry for what happened to your dad.
      Can you provide me with your order number? In this way I will ask our after-sales colleague to help you about it.
      Wish you all have a happy holiday !
      best regards

      By Seicane

    • Apr 20, 2024
    • Q:
    • Do you have a longer cord for the back up camera? I drive a large truck.

      I drive a large truck and needing a longer cord for the back up camera. Do you offer one or can you tell me where to get one?

      ByCharles

    • Dec 11, 2023
    • A:
    • dear,
      thanks for your message.
      which longer cord do you mean? could you send us a photo?

      By Seicane

    • Apr 25, 2024
    • Q:
    • What length is the cable for the rear camera. I wish to fit to a motorhome.

      Interior motorhome length is approximately 6m

      ByDermot

    • Dec 6, 2023
    • A:
    • Dear,
      thanks for your message.
      The length for the rear camera is 5.86 meter.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 23, 2024
    • Q:
    • How far can the unit angle back with the mount?

      I'm asking because I have a spot on the face of my dash that I might mount to, but the unit needs to be able to angle back about 60-80 degrees.

      ByJoshua

    • Nov 9, 2023
    • A:
    • dear,
      thanks for your message.
      Ours can angle back twenty or thirty degrees

      By Seicane

    • Apr 27, 2024
    • Q:
    • Hi the product ad says, its a 5Ghz wifi, but description says 2.4ghz, which is it?

      Also do you ship to India, and is there any shipping fees involved?

      Byvidwath

    • Nov 6, 2023
    • A:
    • dear,
      thanks for your message.
      the wifi is 2.4ghz.
      1. If it is an individual purchase, the personal tax rate is 77.3%, and both the ID number and tax number must be provided to facilitate customs clearance.
      2. If the consignee is an Indian company, you need to provide IEC NO. (import and export license) and GST (tax number). The corporate tax rate is 28-48%, and both the license and tax number are required.

      By Seicane

    • Apr 19, 2024
    • Q:
    • Can you deliver to Malaysia?

      Hi

      Can you deliver to Malaysia?

      ByMun Chong

    • Oct 11, 2023
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      yes, we can deliver to Malaysia.
      looking forward to your purchase.

      By Seicane

    • Apr 20, 2024
    • Q:
    • Szia!A felszerelése a műszerfalra, egy opel astra g-nél hogyan oldható meg?

      A műszerfal ívelt.

      ByAttila

    • Oct 3, 2023
    • A:
    • drágám, akkor nem lehet felszerelni.

      By Seicane

    • Apr 28, 2024
    • Q:
    • Hi. Can you please confirm the length of the 12V IGNITER and AUX Line cables?

      Hi. Can you please confirm the length of the 12V IGNITER and AUX Line cables?

      ByAlkis

    • Sep 5, 2023
    • A:
    • dear,
      Thanks for your message and we are so sorry for keeping you waiting.
      the length of AUX Line cable is around 3 meters.
      the length of the 12V IGNITER is around 3.5 meters.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Shipping

      Hi. I am in Cyprus. Can you please confirm shipping methods?

      ByAlkis

    • Aug 28, 2023
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      we will ship to you via FedEx.
      it will fit your car perfectly.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 24, 2024

    Items 1 to 10 of 73 total

    per page
    Page:
    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. ...
    7. 8
    Tab 2 Body