Customer Q&A

Dear Andy
Thanks for your information
this unit can fit your car, please place order directly on our website


Also confirm steering wheel controls function? After installation ,steering wheel controls function still work
I'd like to use the factory fitted reverse camera, is this possible? Does the factory fitted reverse camera have AV plug? If the factory fitted reverse camera can work with this unit ,or you can buy an camera from us
Is there an output for a rear video monitor? Yes,
Do you have a suitable ceiling mount screen?
Yes , please follow the link
http://www.seicane.com/hot-selling-15-6-inch-universal-overhead-slot-in-roof-mount-dvd-player-remote-control-multi-osd-languages-support-fm-ir-transmitter-usb-sd-input-games-8gb-external-memory-s26101-4

By Seicane

Hello
This unit is plug and play ,easy to install , it takes about 1-2 hours to install
for camera,please follow this one
http://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207

By Seicane

Hello stephen
Thanks for your picture
You require Support 2005-2012 Year Original car's Optical Fiber Amplifier to fit this in my ML 280 (2009)

By Seicane

Hello,Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
Then we can check which unit fits your car. Thank you!

By Seicane

Hello, we will recommend the below better unit to you:
http://www.seicane.com/seicane-s127511-pure-android-autoradio-gps-car-a-v-system-for-2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-with-cd-dvd-player-3g-wifi-bluetooth-mirror-link-obd2
(Note: the car model and year listed on our website is just for buyers' reference.)
1) Could you please send us the photo of your car's dashboard?
Then we can help you to check it.
PS: If your dashboard picture is similar to the origin radio picture listed in this unit's product description page, then this unit will fit your car, please place order directly on our website.
2) Does your stock back up camera have AV plug? If yes, then it can be installed on our unit. Or you can simply add our rear view camera option to your cart when ordering this unit from us.
3) Yes, the unit support the factory steering wheel controls.
4) If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder. The installation of this optic fiber decoder is quite easy and we can send instructions to you about how to install it. With this optic fiber decoder's installation, your original car's optic fiber and all your original car's speakers will still work.
Best regards

By Seicane

Hello, we will recommend this unit to you, which is Android 4.4.4 GPS Navigation Stereo 1024*600 Multi-touch Capacitive Screen
http://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-4-4-4-gps-navigation-stereo-1024-600-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-k7511
Could you please send us the photo of your car's dashboard?
Then we can help you to check it.
PS: If your dashboard picture is similar to the origin radio picture listed in this unit's product description page, then this unit will fit your car, please place order directly on our website.

If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder. The installation of this optic fiber decoder is quite easy and we can send instructions to you about how to install it. With this optic fiber decoder's installation, your original car's optic fiber and all your original car's speakers will still work.

Best regards

By Seicane

Hello.
Could you please remove your origin CD and send us pictures of the plugs which is at your CD's back? So we can help you check.Or you will know it when you are installing this unit.
Yes,you can.Thank you!

By Seicane

Hello.
1) yes,it has a built-in microphone.
2) no,they are not slanting..
3) please use the GPS antenna we provide.We suggest you putting it on the top right corner of your dashboard.
4) please connect our radio antenna to your origin antenna.
5) according to cars
6) some cars need to connect 6 meter long cable and some don't.
Does your car have optic fiber amplifier?Thank you!

By Seicane

Hello.
The following product is for your car model:
http://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-4-4-4-gps-navigation-stereo-1024-600-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-k7511

If you need to check if your car has optical fiber amplifier, you need to remove your original car's radio and send the pictures of the plugs at the back to us. Then we can check for you.
If your car has optical fiber amplifier, it will not work after installation.
Could you please send us a picture of your car's dashboard? then we can check which unit fits your car.Thank you!

By Seicane

Hi.We recommend the following product:
http://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-4-4-4-gps-navigation-stereo-1024-600-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-k7511
We have confirmed that this unit can fit your car,you can place order directly on our website.
Thank you!

By Seicane