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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will the decoder allow this head unit to play audio through all speakers with surround sound?

      My friend bought this head unit for his X164 gl: https://avinusa.com/9-touchscreen-multimedia-navigation-system-for-mercedes-benz-ml-gl-2005-2012-model-px6904gb64-mlgl.html
      The fiber optic decoder he was sent plugged in nice but would only allow the front speakers to work or the year but not both. I don't want the same problem with my 2008 ml320

      ByGiesy Town

    • Oct 31, 2019
    • A:
    • dear,
      yes,this unit can allow to play audio through all speakers with surround sound,it can fit your car,pls place order on page,
      if your car has Bose Harmon Kardon system,then you need to buy this decoder to support it:
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-car-optical-fiber-decoder-most-box-bose-harmon-kardon-converter-optic-interface-sc69

      By Seicane

    • Mar 10, 2025
    • Q:
    • does this support the side camera for the 2007 (W164) Mercedes ML63 AMG?

      Gidday!

      The Command (stereo) unit that I have is similar to the one in Example 4. Usually I access the side camera (to assist with parking to prevent curbing the wheels) via INFO > Side Camera.

      Also I will want to be able to access internet with this (4G or 5G).

      I will also be using the Mercedes Me Adapter (Bluetooth OBD2) - so I'm guessing that I'll just install the Mercedes Me app. Or am I best to use the included OBD2 connectivity?

      Thanks for your help,

      David

      ByDavid

    • May 20, 2019
    • A:
    • Dear,you could access internet with 4G.the OBD2 is not included the package.you could option one if you need it.

      By Seicane

    • Apr 23, 2025
    • Q:
    • Would it fit a ml350 2005

      ..

      ByJeff

    • Mar 2, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Mar 2, 2025
    • Q:
    • Can you please check my car is suitable for this?

      MY CAR IS 2004 ML350
      AND CAN YOU PLEASE RECOMMEND IS ANY SPECIFIC TECHNICAN IN MELBOURNE WHO KNOW VERY WELL HOWTO INSTALL THIS?
      THANKS FOR REPLYING.

      ByCorey

    • Feb 12, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Nov 30, 2024
    • Q:
    • Factory integration

      Will this maintain my factory amp and rear camera with a decocoder or special plug? I want this to keep what I have.

      Thanks

      ByTony

    • Feb 3, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      the unit could support your factory amp.
      This unit can support your original car's rear camera if your car's rear camera has AV plug. If your car's rear camera doesn't have AV plug,then need to buy one adapter

      By Seicane

    • Dec 1, 2024
    • Q:
    • Installation Guide

      Do you have an installation guide for mr recent purchase of Model:H242G ?

      ByMichael

    • Jan 19, 2019
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Feb 1, 2025
    • Q:
    • Compatibility and installation tutorial

      Hello,
      I am very interested by this GPS module but I would need some clarification before ordering: is it compatible with Mercedes GL (X164, 08/2007) with Harman Kardon ?
      Could I receive an installation guide (specifically how to connect this product to the existing installation)? I am not technician, I can just manage to remove the current device and connect the new one if there is no major changes to apply. Specifically for the connection of the fiber adapter due to the Harman Kardon.
      Thanks for those clarifications, I am planning to order as soon as I receive your feedback

      ByMoses

    • Oct 29, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      the item is plug and play, it is easy to install
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Apr 27, 2025
    • Q:
    • Product and option recommendation

      I have a 2008 Mercedes ML350 with factory navigation, factory backup camera, steering wheel controls, and Harmon Kardon audio system with the factory subwoofer and rear audio. I use an iPhone that I would like to utilize CarPlay on, and to install a usb interface port to plug my phone into in the car. I would like the port to be able to play music from my phone and charge it at the same time. Also, I would like to use the SD card slot to play music through. Is there a max memory size SD card that the head unit will read? What options do I need to purchase with the head unit to accomplish everything? Thank you!

      ByBrian

    • Oct 11, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      This unit can support your original car's rear camera if your car's rear camera has AV plug. If your car's rear camera doesn't have AV plug,then need to buy one adapter
      it can support the steering wheel controls, you could option the carplay shen place the order
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Apr 30, 2025
    • Q:
    • Fiber optic amplifier

      I am not seeing any option to purchase the fiber optic amplifier kit for 2009 ML350. Was this discontinued?

      Bypakya

    • Sep 27, 2018
    • A:
    • Dear customer
      What's the brand name of your car's sound system ? Then we will help you to check it , thank you
      And Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it will fit your car

      By Seicane

    • Apr 27, 2025
    • Q:
    • Mercedes Ml 350 - 2012 Model

      Is this player compatible with Mercedes ML 350 - 2012 Model?

      ByDarshan Singh

    • Sep 17, 2018
    • A:
    • Dear customer
      This unit will fit your car , please place order directly on our website
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-gps-navigation-stereo-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-s6911g

      By Seicane

    • Apr 22, 2025

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    Tab 2 Body