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Customer Q&A

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    Tab 1 Body
    • Q:
    • What is the different from the one that cost 259

      What is the different from the one that cost 259

      ByOscar

    • Nov 5, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Just the storage and the CPU are different.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 29, 2024
    • Q:
    • Will this unit work with my harmon Kardon amplified vehicle with the add on fibre optic box

      Also is the Android auto Wired or Wireless?
      2008 ML63

      ByColin

    • Nov 5, 2022
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      1.yes,you need to select this option"Support 2005-2012 Year Original car's Optical Fiber Amplifier(Decoder MOST box) " to work with your harmon Kardon amplified vehicle with the add on fibre optic box.
      2.this unit has built-in wireless CarPlay / Android Auto,you can use the Android auto directly.
      3.this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 29, 2024
    • Q:
    • What app is used for DVR capture and is it included with the unit?

      I want to know what app is used to capture DVR? Is it included if I buy a camera?

      ByAlex

    • Jan 25, 2022
    • A:
    • dear,
      you need to install the APK. the DVR comes with the APK.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 29, 2024
    • Q:
    • ML320 and iPhone

      My question is basically same as the last person, but I’ll be more specific. My car is a 2008 ML320 CDI, and my phone is an iPhone 11. Will this work?

      ByJames

    • Aug 10, 2021
    • A:
    • dear,
      thanks for your message.
      of course,our unit can work with your iPhone 11.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 29, 2024
    • Q:
    • Is this Unit can be installed in ML320 and IPhones can be connected with the Unit

      I don’t have any question for now

      ByAleksander

    • May 9, 2021
    • A:
    • dear,
      yes,IPhones can be connected with this Unit.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 29, 2024
    • Q:
    • Son compatibles

      2011 ml550 mersedes nesecito un estéreo con todos sus cables de adaptacion

      ByGustavo

    • Apr 16, 2021
    • A:
    • dear,
      we will send all the needed cables to you. it is plug and play.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • ML350 Fiber Optic connection

      Hi, I have 2014 Ml350. I have FiberOptic audio connection. If I buy fiber optic audio converter, would that eliminate the need of Aux connection from head unit to AMI? or I will still need Aux cable connection to AMI port?

      Bylima

    • Dec 25, 2020
    • A:
    • dear,
      we will send all the needed cables to you. lt is plug and play.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • Hi will this unit fit 08ml350 4matic

      Hi will this unit fit 08ml350 4matic

      BySomnuk

    • Aug 2, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 26, 2024
    • Q:
    • Will the decoder allow this head unit to play audio through all speakers with surround sound?

      My friend bought this head unit for his X164 gl: https://avinusa.com/9-touchscreen-multimedia-navigation-system-for-mercedes-benz-ml-gl-2005-2012-model-px6904gb64-mlgl.html
      The fiber optic decoder he was sent plugged in nice but would only allow the front speakers to work or the year but not both. I don't want the same problem with my 2008 ml320

      ByGiesy Town

    • Oct 31, 2019
    • A:
    • dear,
      yes,this unit can allow to play audio through all speakers with surround sound,it can fit your car,pls place order on page,
      if your car has Bose Harmon Kardon system,then you need to buy this decoder to support it:
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-car-optical-fiber-decoder-most-box-bose-harmon-kardon-converter-optic-interface-sc69

      By Seicane

    • Apr 25, 2024
    • Q:
    • does this support the side camera for the 2007 (W164) Mercedes ML63 AMG?

      Gidday!

      The Command (stereo) unit that I have is similar to the one in Example 4. Usually I access the side camera (to assist with parking to prevent curbing the wheels) via INFO > Side Camera.

      Also I will want to be able to access internet with this (4G or 5G).

      I will also be using the Mercedes Me Adapter (Bluetooth OBD2) - so I'm guessing that I'll just install the Mercedes Me app. Or am I best to use the included OBD2 connectivity?

      Thanks for your help,

      David

      ByDavid

    • May 20, 2019
    • A:
    • Dear,you could access internet with 4G.the OBD2 is not included the package.you could option one if you need it.

      By Seicane

    • Apr 29, 2024

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