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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have a 2004 ML350 W163, will the Seicane Model fit my car?

      Please see the attached photo.

      Thank you

      Byjay

    • Jun 18, 2018
    • A:
    • Dear jay,
      This unit can't fit your car because your car's dashboard has two buttons. We will let you know when there is the unit that fit your car. Than you.

      By Seicane

    • Mar 31, 2025
    • Q:
    • Will the 6CD Loader work

      Hi,
      In continuation of Gboyega's question (same make and model), will my 6CD Changer work with this unit?

      Regards,
      Emmanuel

      ByEmmanuel

    • May 31, 2018
    • A:
    • Dear Emmanuel,
      This unit can't support 6CD Changer. You can select the option " 1 Din DVD " when place order.
      Could you please send us the photo of your car's dashboard? Then we can help you to further check if it can fit your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Will this work on my 2006 ML350 w. HK speakers

      Hi,
      Will this work on my 2006 ML350 with Harmon Kardon speakers? Also would need the back up camera and step by step instructions for installation.

      ByGboyega

    • May 30, 2018
    • A:
    • Dear customer
      This unit can fit your car and you can select the option Support 2005-2012 Year Original car's Optical Fiber Amplifier to support your car's Harmon Kardon system and you can select the option rear view camera when place order and this unit is plug and play , easy installation , please don't worry and please place order directly on our website
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-gps-navigation-stereo-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-s6911g

      By Seicane

    • May 3, 2025
    • Q:
    • Mercedes ML 63 AMG rear seat displays

      Hi,
      To continue conversation on previous question,
      Attached you may find photo of my car dashboard and harman cardon loudspeakers system..

      How I will connect original rear seats displays to Seicane Android system?
      br,
      Zoran

      ByZoran

    • May 11, 2018
    • A:
    • Dear customer
      This unit can fit your car and it can support rear seats displays and If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder.Please place order directly on our website
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-gps-navigation-stereo-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-s6911g

      By Seicane

    • Apr 14, 2025
    • Q:
    • Mercedes ML 63 AMG rear seat displays

      Hi,
      I have original Mercedes ML 63 AMG 2008, built in rear seat displays as shown on the picture. Does this unit work with built in displays? Can I for example on main unit put navigation and at the same time produce movies on rear seats?

      Curentlly in car is equipted with original Harman Kardon system

      Are you ship item to the Croatia? How fast can I expect delivery if I pay today?
      Is it possible that on invoice is prepared for business customer with VAT ID?

      br,
      Zoran

      ByZoran

    • May 10, 2018
    • A:
    • Dear customer
      We can ship to Croatia and generally , it will take 3-5 days to process it and 3-5 days to deliver it and If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder. And We do currently accept international PayPal,Western Union,Credit card,bank transfer and it can support seat displays , you can put navigation and at the same time produce movies on rear seats.And Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 2, 2025
    • Q:
    • Mercedes Benz ML 350 - Make year 2013

      Hi,

      Attached are pictures of the current system.

      Can I confirm with you that this system will be plug and play in my Mercedes Benz ML 350 model 2013?

      Also can you confirm if I need the amp cable?

      Thanks,
      Darshan

      ByDarshan Singh

    • Feb 20, 2018
    • A:
    • Dear customer
      This unit can fit your car and If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder.
      Please place order directly on our website
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-radio-removal-with-android-gps-navigation-stereo-multi-touch-capacitive-screen-dvd-mirror-link-obd2-bluetooth-3g-wifi-s127511e

      By Seicane

    • May 3, 2025
    • Q:
    • How quick can you ship to Melbourne, Australia?

      If I purchase today how quick can you send to Melbourne,Australia ?

      ByDave

    • Dec 10, 2017
    • A:
    • Dear customer
      We can ship to Melbourne, Australia and generally , it will take 3-5 days to process it , but there is a delay for the carriers to deliver it due to the Chrismas day and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 3, 2025
    • Q:
    • I have a 2010 W164 AMG ML300 and live in Melbourne australia,

      Will this unit be compatible in Melbourne Australia?
      and also how do I know if I need a fibre optic connection?

      Also how do I add the tv and digital radio items to unit when purchasing?

      ByDave

    • Dec 10, 2017
    • A:
    • Dear customer
      If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order, then we will send you one optic fiber decoder.
      And you can select the option TV when you place order and we can ship to Melbourne Australia and it can also work in Melbourne Australia and Could you please send us the photo of your car's dashboard? Then we can help you to check if it can fit your car

      By Seicane

    • Sep 25, 2024
    • Q:
    • Boot logo code

      Hi
      Can you let me know how to change the boot logo?

      thanks

      ByAndy

    • Jul 24, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      You can change it on Factory settings and then you can input password and then you can change the boot logo.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 4, 2025
    • Q:
    • Can you explain 3 meter long cable?

      Can you sen installation instruction so I can assess difficulty?

      ByAndy

    • Jul 1, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit is just plug and play,easy installation.
      If you car has optic fiber amplifier located under the main or assistant driver’s seat, or if your car comes with optic fiber Harmon Kardon system, please select the option " Support 2005-2012 Year Original car's Optical Fiber Amplifier " when place order
      If you don’t want to pull out the unit for that , we can send you a 6 meter long ,the 6 meter long cable is for cars with optic fiber amplifer.The role of it is to transmit sound from our unit to your original car's speakers.
      we will send you a 6 meter long ,the 6 meter long cable is for cars with optic fiber amplifer.The role of it is to transmit sound from our unit to your original car's speakers.
      If your car has optic fiber amplifier, then you need to connect this cable.
      Hope you would understand!
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Sep 24, 2024

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    Tab 2 Body