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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Will this unit work on a 2013 A7?

      I have a 2013 A7 and wood like to purchase this unit if it works with my vehicle.

      ByMichael

    • Jan 26, 2023
    • A:
    • dear,
      thanks for your message.
      yes, it will fit your car perfectly. looking forward to your purchase.

      By Seicane

    • Apr 11, 2025
    • Q:
    • Audi A7 2011 RMC / VAT Invoice / Delivery

      Will this work with the Audi A7 (2011 year) with RMC? The description says from 2012, but it's the same car. And the second question, will I receive a VAT invoice by providing the tax number in my account? And the last question, I see only one delivery method that costs 100$ - maybe, do you have cheaper delivery to Poland? :D

      ByMarcin

    • Dec 14, 2022
    • A:
    • Dear,
      Thank you for your interest in our product.
      1.Could you please send us the photo of your car's dashboard to [email protected]?
      Then we can help you to check if this unit can fit your car.
      2. If you need the invoice, we can provide it for you.
      3.For the shipping, the unit is too heavy and it is a long distance transportation, so the shipping fee is a little high. If you intend to order, we can give you a 5% discount to compensate the shipping.
      Thank you. Have a nice day.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Screen folds?

      Does this screen folds up and down like the OEM one or is it always up?

      ByPatrik

    • Nov 21, 2022
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      this screen will not fold up and down.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 18, 2025
    • Q:
    • Do you do this product for the uk?

      Audi a6 2012 slime uk spec

      BySambo

    • Oct 22, 2022
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      yes,we do this product for the uk.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 22, 2025
    • Q:
    • 2017 Audi A6

      Will product H836N fit my car?

      ByChris

    • Jun 16, 2022
    • A:
    • dear,
      thanks for your message.
      yes,this unit can fit your car perfectly,looking forward to your purchase.

      By Seicane

    • Nov 25, 2024
    • Q:
    • Carplay

      Is the car play on this device wireless? Also can you still access the original audi MMI interface if you wanted to?

      ByElliot

    • Jan 11, 2022
    • A:
    • dear,
      thanks for your message.
      yes,this unit has build-in wireless carplay.
      what " the original audi MMI interface"do you mean?

      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 14, 2025

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    Tab 2 Body