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Customer Q&A

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    Tab 1 Body
    • Q:
    • 2011 Audi A6 compatibility

      Hi, the hard drive in my stock 3G MMI system recently died and I'm considering an upgrade rather than a direct replacement. Had a few questions likewise:

      1) Does this product function in and of itself, or does it need to be paired with a functioning stock infotainment system?

      2) Will the system fully replace the stock MMI infotainment system in all respects, including Tire Pressure Monitoring System functions, setting the date and time, and other aspects accessed through the stock infotainment system?

      3) Do any additional products need to be purchased for this to be compatible with a 2011 Audi A6? I have the MMI port in my glove box

      ByJoseph

    • Mar 27, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1.The unit is plug and play. After connecting the unit to the original car plug, the unit can function normally
      2.Please selet if your Original Car with AUX/AMI when placing the order like attachment
      3.This unit includes harness needed for installation, no need to buy additional

      Could you please send us the photo of your car's dashboard like the format in attachment? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car before the shipment and which cables will send to you.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 28, 2024
    • Q:
    • I have an Audi a6. Does the head unit recede back into the dash like the original.

      And when ordering how can I skip the express delivery that costs 70$ extra dollars.

      ByJuice51

    • Mar 21, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1.Yes, It Keep original car all functions.
      2.as you know the unit is too heavy and it is a long distance transportation.so we have no free shipping.we lost too much.
      hope you could understand.plz place order directly on our website.
      we can give you 3% off discount ,you can use the code of SC3,is that ok?
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!


      By Seicane

    • Apr 28, 2024
    • Q:
    • Hi when u say the screen size is it the lid screen size or are u in clueding the black around as wel

      My lad is 5 and a half inchs but 8 inch's with the inner black surround

      ByLiam

    • Mar 17, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      It doesn't include the black around.
      Is your version information MHI2 or RMC or HN+R? could you send pic to us?
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 28, 2024
    • Q:
    • Do u do 1 for right hand drive

      For audi a6 c7 2013

      ByLiam

    • Feb 23, 2024
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      Yes, we have it for right hand drive.
      you can select RHD as attached.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2024
    • Q:
    • There are 2 versions available for the 2015 a6/s6 one is $329 and one is $489. What is the differen

      They both appear have the same screen size, processor, ram/rom size.
      Thank you

      ByK6392

    • Feb 19, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      $329 one is 4-Core ,RAM 4G ROM 64G.
      $489 one is 8-Core RAM 8G ROM 128G, it is better.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 28, 2024
    • Q:
    • Does this come with RCA outputs?

      I'm wondering

      ByIsaac

    • Dec 23, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Of course, this car radio comes with RCA outputs.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 12, 2024
    • Q:
    • William this work with the 360 degree camera system that you sell?

      I know this will fit my car, but will the 360 camera system you sell work with it too?

      ByWilliam

    • Oct 8, 2023
    • A:
    • dear,
      thanks for your message.
      yes, it will work with the 360 degree camera system.
      looking forward to your purchase.

      By Seicane

    • Apr 17, 2024
    • Q:
    • Would this fit my car

      2016 audi a6

      ByMel

    • Sep 12, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, this unit will fit your car perfectly.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 18, 2024
    • Q:
    • Does this come with the “AMI” adapter? If not do you sell one I can get shipped with the head unit?

      Looking to see if I need to get an AMI somewhere else or not

      ByJaygotit

    • Jun 7, 2023
    • A:
    • dear,
      thanks for your message.
      once placed the order , pls tell us your order number , then we will add it to your package.
      Please follow below link to pay and please input qty 15. So we will add it to your package . Thanks for your understanding!
      http://www.seicane.com/just-for-price-difference-us-1-for-extra-cost-s1258
      once paid,pls give us your new order number.

      By Seicane

    • Apr 15, 2024
    • Q:
    • Hi, will this work on an a6 c6 2008 (uk) that has mmi basic low (red mono screen) with no aux or ami

      Audi a6 c6 4f2 2008
      2g mmi basic low
      No aux
      No ami
      Red mono screen

      ByBrian

    • May 17, 2023
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      what : mmi basic low (red mono screen) " do you mean? could you show us a photo?
      our unit can work with no aux or ami.

      By Seicane

    • Apr 25, 2024

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    Tab 2 Body