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Customer Q&A

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    Tab 1 Body
    • Q:
    • Apple carplay

      Is the Apple CarPlay wireless? Does the carplay operate like a normal carplay connection or do you need to install 3rd party software on your phone? If it is not wireless, can I buy an adapter to make it wireless?

      ByTim

    • Aug 17, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1. yes, this unit has Built-in wireless Apple CarPlay Android Auto.
      2. you don't need to install 3rd party software on your phone.
      this unit will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 21, 2025
    • Q:
    • I need only this part, the one that comes with the screen is damaged

      I want to purchase this part please

      ByGabriel

    • Aug 16, 2023
    • A:
    • dear,
      thanks for your message.
      so sorry that we don't sell this part separately.
      how about you buy a whole kit from us? we can give you a big discount.

      By Seicane

    • Jun 20, 2025
    • Q:
    • The front part cover is broken, how can I purchase? The part with the 2 buttons (emergency light )

      The front part cover is broken so the emergency light is sticking in place when used, how can I purchase that spare part ?

      ByGabriel

    • Aug 16, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      To help you better, could you pls also send us broken pic?

      By Seicane

    • Jun 21, 2025
    • Q:
    • Does the system display and support the 2015 Ford Kuga's Park Distance Control Sensors on the screen

      Does the system display and support the 2015 Ford Kuga's Park Distance Control Sensors on the screen?

      ByMax

    • Jul 29, 2023
    • A:
    • Dear,
      Thanks for contact us and apologize for the late response.
      yes, it support Park Distance Control Sensors on the screen.
      this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 29, 2025
    • Q:
    • Does the system display and support the 2015 Ford Kuga's Park Distance Control Sensors on the screen

      Does the system support the Park Distance Control Sensors of 2015 Ford Kuga and displays them on screen?

      ByMax

    • Jul 29, 2023
    • A:
    • Dear,
      Thanks for contact us and apologize for the late response.
      yes, it display and support you car's Park Distance Control Sensors on the screen.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 20, 2025
    • Q:
    • Will this connect to the existing factory Sony sound system amp in the trunk?

      2014 Ford Escape Titanium came from the factory with upgraded 10 speaker Sony sound system with amp in the trunk.

      ByDan

    • Jul 11, 2023
    • A:
    • Dear,
      Thanks for contact us and apologize for the late response.
      1. yes, it can connect to the existing factory Sony sound system amp in the trunk.
      this unit will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 19, 2025
    • Q:
    • #80083806 - Android 10.0 9.7 inch for 2013-2018 Ford Escape Kuga C-Max Radio with GPS Navigation HD

      I have a 2013 Ford C-Max with infotainment but without a rearview camera. I have few questions:

      1. Can this unit fit my vehicle, looks very compatible from the video and the picture but please confirm
      2. Is there a video on how to add the rearview camera to this unit and connect to reverse light?
      3. Is there a camera that I can buy from you to add to the original infotainment without to replace?
      4. What other accessories I have to purchase to get the rearview camera option?

      ByNaveed

    • Jun 19, 2023
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      1. yes, this unit can fit your car perfectly.
      2. so sorry that we have no video on how to add the rearview camera, but we will send the instruction to you, it will tell you how to connect.
      3.you can buy this wireless backup camera;
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006
      4.you don't need buy other accessories , we will send all needed cables to you, it is plug and play.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 20, 2025
    • Q:
    • Stock TPMS sensors data

      My car has stock TPMS sensors installed.
      Can the unit read these sensors data or are yours needed for that?

      Thank you.

      ByCarlos

    • May 16, 2023
    • A:
    • dear,
      thanks for your message.
      you need buy the TPMS from us .
      https://www.seicane.com/portable-car-usb-tpms-with-4-internal-sensors-for-android-in-dash-navigation-dvd-tire-pressure-monitoring-auto-alarm-sc31
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 3, 2025
    • Q:
    • 360º Camera, OBDII connector and park assist

      Can the 360º camera kit perform the rearview parking camera and DVR functions or are specific cameras required for that?
      Is the OBDII connector needed to have on screen the canbus related functions and info like paking sensors, HVAC control, etc?
      Does this unit support pask assist?

      My car has soft-keys HVAC control, park assist and no stock cameras at all.

      Thank you.

      ByCarlos

    • May 16, 2023
    • A:
    • dear,
      thanks for your message.
      1. yes, the 360º camera kit can perform the rearview parking camera and DVR functions.
      2.OBD is for Auto Car Scanner Diagnostic Tool.
      https://www.seicane.com/seicane-newest-super-mini-elm327-obd-obd2-elm327-bluetooth-interface-auto-car-scanner-diagnostic-tool
      3. yes, it support parking assist.
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 28, 2025
    • Q:
    • Replacement

      Hi , I have a 2015 cmax grand and love to update the touch screen and satnav to Google if possible?.

      ByMax

    • May 12, 2023
    • A:
    • Dear,

      thank you for your interest in our product.
      do you mean you want to buy a new car stereo ?
      can you send a photo of your car dashboard to [email protected] ?
      then I can check if this unit can fit your car or not,
      since the photo you sent here cannot be loaded now , I cannot see it.
      Sorry for the inconvenience and thank you for your support.
      best regards

      By Seicane

    • Jun 25, 2025

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    Tab 2 Body