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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will this fit my 2014 Escape SE?

      No additional details

      ByJames

    • Jun 8, 2025
    • A:
    • Hello James
      Thanks for your picture
      This radio fit your car

      By Seicane

    • Jun 26, 2025
    • Q:
    • Can I upgrade the ZLINK app to ZLINK5? Is there an APK / Activation Code to do so?

      I purchased this unit a while ago and I have been quite happy with it. I noticed there are newer versions of ZLINK available and that mine is running ZLINK version 3. Is there anyway to upgrade the app to a newer version, maybe ZLINK4 or 5?

      ByJack

    • Jun 6, 2025
    • A:
    • Hello
      Thank you for reaching out to us. We would be happy to assist you with the issue you're experiencing with your head unit. To better assist you, could you please provide us with your order number at [email protected]? This will help us locate your specific purchase and provide more accurate support.

      By Seicane

    • Jun 28, 2025
    • Q:
    • I bought this product but it keeps saying android but I thought it was for Apple or android.

      I can’t figure out how to make it look like Apple instead of android.

      ByCarrie

    • May 20, 2025
    • A:
    • Hi
      This radio come with android system.

      By Seicane

    • Jun 26, 2025
    • Q:
    • Is there a plug with RCA connectors for the addition of aftermarket DSP & amplifiers?

      The bottom left (empty)socket..

      ByBruce

    • Apr 1, 2025
    • A:
    • hello,dear
      thank you for your inquiry
      yes,we have plug rca connector,please kindly check
      have a good day

      By Seicane

    • Jun 26, 2025
    • Q:
    • Hardware Upgrades?

      Can some of the hardware be upgraded on my end aftwr purchase? Like, can I upgrade the RAM from 2gb to 8gb, or more?

      ByJames

    • Feb 16, 2025
    • A:
    • Hello
      Sorry that the RAM cannot be updated.
      Generally we don't suggest the customer to upgrade the unit by themself,because the system will be chaotic,and some functions may be not  available.
      Have a nice day!

      By Seicane

    • Jun 26, 2025
    • Q:
    • Can the Android software be updated?

      Can the the Android 10 be updated to Android 15?

      ByJames

    • Feb 16, 2025
    • A:
    • Hello
      Sorry that the Android version cannot be updated.
      Generally we don't suggest the customer to upgrade the unit,because the system will be chaotic,and some functions may be not  available.
      Have a nice day!

      By Seicane

    • Jun 27, 2025
    • Q:
    • Ford Kuga 2015 Sony with standart camera and parking.

      Dear seller, I would like to know if your radio will display the standard parking sensor with camera and climate control? Thanks for the answer

      ByMemet

    • Nov 2, 2024
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      Then we can help you check if this unit will display the standard parking sensor with camera and climate control or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Jun 28, 2025
    • Q:
    • Is there any warranty for this product?

      Is there any warranty for this product? How long does it guarantee?

      ByLe Do

    • Oct 26, 2024
    • A:
    • Dear,
      Thanks for your message.
      All of our products are covered by a 3-year-warranty for its replacement and repair.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jun 21, 2025
    • Q:
    • Android 10.0 9.7 inch for 2013-2018 Ford Escape Kuga C-Max Radio with GPS Navigation HD Touchscreen

      Is it suitable for ford kuga 2018?

      ByEirini

    • Aug 10, 2024
    • A:
    • Dear,
      Thanks for your message.
      Yes, this unit will fit your car perfectly.
      https://www.seicane.com/android-for-2013-2018-ford-wing-tiger-radio-with-gps-navigation-hd-touchscreen-bluetooth-support-carplay-dvr-obd2-h7662
      looking forward to your purchase.

      By Seicane

    • Jun 24, 2025
    • Q:
    • Will this unit fit the 2014 ford cmax with the Sony integration.

      I’m having trouble finding out how to upgrade my 2914 cmax dash and nav system to apply car play and watch Netflix etc

      ByDavid

    • Jul 18, 2024
    • A:
    • Dear,
      Thanks for your message.
      1. This unit will work with the Sony integration.
      2. It Built-in wireless CarPlay Android Auto .
      3. You can watch Netflix etc.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jun 17, 2025

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