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Customer Q&A

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    Tab 1 Body
    • Q:
    • Microphone

      Hello,
      Unfortunately the internal microphone quality is way too low. I’ve also tried with external microphone but it still bad. Maybe its because the internal mic is not swithing off while I’m using it with external mic. Do you have any idea how is it possible to swith off the internal microphone? Or is there any way to adjust the level of it for example with MTK engineering mode or similar?
      Thanks!

      ByÁdám

    • Sep 30, 2020
    • A:
    • Dear,to help you quickly,may i know your order number?then we can ask the tech to help you out.

      By Seicane

    • Jun 2, 2025
    • Q:
    • Will this fit/work with my 2016 Subaru Crosstrek?

      2016 Subaru Crosstrek, can it work with this?

      BySpad

    • Sep 25, 2020
    • A:
    • dear,
      yes,
      this unit can work your car,pls place order on page.

      By Seicane

    • Apr 30, 2025
    • Q:
    • Would this fit my 2017 WRX Sport?

      I have a 2017 WRX Sport, would this fit my model? Here’s what the dash looks like

      ByMunchmelater

    • Sep 24, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 30, 2025
    • Q:
    • Does this have android auto built in?

      Does this unit have android auto built in already?

      ByPaddy

    • Sep 24, 2020
    • A:
    • Dear,yes,the carplay is built in the unit.

      By Seicane

    • Apr 30, 2025
    • Q:
    • 2017 WRX headunit fitment and things it comes with

      hi i have a 2017 wrx without harmon kardon headunit and i want to know whether it my car and reverse camera all works or not? what all comes with the headunit. Can i also upgrade my speakers after the headunit install and will it work?

      ByPunnoose

    • Sep 23, 2020
    • A:
    • dear,
      yes,this unit can work your reverse camera.it comes with all needed cables ,it is plug and play.
      yes,you can upgrade your speakers after the headunit install and it will work.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 3, 2025
    • Q:
    • Will it fit 2018 sti base model?

      .

      ByChester jay

    • Sep 13, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 30, 2025
    • Q:
    • Apple car play

      Would that be possible to use something like that to have apple car play wireless : https://www.amazon.ca/Carlinkit-Wireless-CarPlay-MirrorScreen-Original/dp/B07S1M8C34/ref=redir_mobile_desktop?ie=UTF8&aaxitk=ssz7IxqJLrUIRK.KfVgDyA&hsa_cr_id=7209091990701&ref_=sbx_be_s_sparkle_td_asin_1

      Also, does the radio fit a Suabaru Crosstrek 2016 (the interior is the same as the one in your pictures)?

      Thanks

      ByP-L

    • Sep 9, 2020
    • A:
    • dear,
      this unit has build-in carplay.it is wired for apple car play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 4, 2025
    • Q:
    • 2015 wrx Compatibility confirmation

      I have 2015 wrx limited with harman kardon and navigation.
      I know you said last time that its not compatible and still under process of making it compatible, and do you have already new updates if they will produce unit that will work. Also want to know what makes seicane NOT compatible for this car model trim? Is it because of fitment or is hk system cannot be uninstall? Kindly please elaborate. i realy want this seican system over my hk system.

      ByRegie

    • Aug 30, 2020
    • A:
    • Dear,so sorry,the unit can not support the HK system.

      By Seicane

    • Apr 30, 2025
    • Q:
    • What is the difference between the two options for System during checkout?

      There is a second option that adds $21 under system in checkout. What changes are made for this option?

      ByColourSpot

    • Aug 30, 2020
    • A:
    • Dear,they are different from the storage and CPU.

      By Seicane

    • Apr 30, 2025
    • Q:
    • Will it be fully compatible with 17 STI limited w/ HK audio? Is there adapters need to make it work

      I have a 2017 STI limited model with the Harmon Kardon audio. Are all adapter included to be plug and play and is is compatible?

      ByMr.B

    • Aug 24, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      the unit will come with all needed cables.it is plug and play.

      By Seicane

    • Apr 30, 2025

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    Tab 2 Body