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Customer Q&A

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    Tab 1 Body
    • Q:
    • What if I select none for the second option for the system?

      There is an option to select the system, none or android? Is that related to the carplay?

      ByJesus

    • Nov 29, 2020
    • A:
    • dear,
      if you select this option"Android 10.0, 8-core, RAM 4GB, ROM 64GB, with DSP Sound System(Only ship from China) +US$65.00",the unit will build-in DSP system.
      if you select none,then there has not the DSP.
      it doesn't effect on the carplay.both has build-in the carplay.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Nov 20, 2023
    • Q:
    • 2017 Limited WRX, not sure what options to pick?

      if i pick no other options and get the $299 verision will i still have the backup cam on there or do i need to add that in the options. theres too many options and dont know what to pick

      ByBgc

    • Oct 25, 2020
    • A:
    • dear,
      1.if you choose below option,we will send a build-in DSP system unit to you.it can make sound better.
      Android 10.0, 8-core, RAM 4GB, ROM 64GB, with DSP Sound System(Only ship from China) +US$25.00
      2.our package comes without backup cam,you need to buy extraly from option.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 25, 2024
    • Q:
    • How do I buy the 3rd optional wiring harness?

      I already bought the radio but see no option to buy the 3rd wiring harness which is what I need.
      3rd wiring harness is shown as optional above but no option for it.

      Thanks,

      ByMatt

    • Oct 15, 2020
    • A:
    • dear,
      to help you quickly,could you tell us your order number?
      we will send two power harness to you,then can't fit your car?

      By Seicane

    • Apr 17, 2024
    • Q:
    • Can I install on 2015 subaru crosstrek

      And everything work?

      ByUlises

    • Oct 12, 2020
    • A:
    • dear,
      this unit can fit your car,pls place order on page.
      everything will work,don't worry.

      By Seicane

    • Apr 23, 2024
    • Q:
    • Should i buy the optional apple carplay dongle? Or it comes with the unit itself?

      And should i buy the optional rearview camera too if my car has one already? It’s a 2017 subaru sti without HK system

      ByKeanu

    • Oct 5, 2020
    • A:
    • Dear,the carplay is built in the unit.you don't need to option the carplay separately.

      By Seicane

    • Apr 18, 2024
    • Q:
    • 2020 wrx base model fitment.

      Will this fit in place of base model 2020 subaru wrx with no harmon kardon? Also will it allow all controls and rear camera to operate properly?

      ByNick

    • Oct 4, 2020
    • A:
    • dear,
      this unit can fit your car,pls place order on page.
      it allow all controls and rear camera to operate properly.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Difference between none and Android?

      With this unit, what is the difference between no operating system and paying for the android? Does the unit work with CarPlay both ways and is one better than the other for iPhone?

      ByParker

    • Oct 1, 2020
    • A:
    • Dear,they are different from the CPU,android and storage.the carplay is built in the unit for the iphone.

      By Seicane

    • Dec 17, 2023
    • Q:
    • Microphone

      Hello,
      Unfortunately the internal microphone quality is way too low. I’ve also tried with external microphone but it still bad. Maybe its because the internal mic is not swithing off while I’m using it with external mic. Do you have any idea how is it possible to swith off the internal microphone? Or is there any way to adjust the level of it for example with MTK engineering mode or similar?
      Thanks!

      ByÁdám

    • Sep 30, 2020
    • A:
    • Dear,to help you quickly,may i know your order number?then we can ask the tech to help you out.

      By Seicane

    • Jan 8, 2024
    • Q:
    • Will this fit/work with my 2016 Subaru Crosstrek?

      2016 Subaru Crosstrek, can it work with this?

      BySpad

    • Sep 25, 2020
    • A:
    • dear,
      yes,
      this unit can work your car,pls place order on page.

      By Seicane

    • Sep 23, 2023
    • Q:
    • Would this fit my 2017 WRX Sport?

      I have a 2017 WRX Sport, would this fit my model? Here’s what the dash looks like

      ByMunchmelater

    • Sep 24, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Jan 10, 2024

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    Tab 2 Body