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Customer Q&A

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    Tab 1 Body
    • Q:
    • Integration with factory amp

      I have the Navigation Unit as shown in your photo of Unit 2. It has a factory amp in the rear. I am concerned that this until will not provide a signal to that amp. Can you confirm or deny whether it connects?

      Thank you.

      ByMarc

    • Mar 1, 2023
    • A:
    • Dear,

      can you send pictures to [email protected] ?
      then we will help you to check it. thank you.
      best regards

      By Seicane

    • Apr 24, 2024
    • Q:
    • I have a 2004 Touareg. Will this unit fit my existing wiring? What tools come with it?

      My VIN is WVGBC67L24D018125

      ByJada

    • Apr 2, 2021
    • A:
    • dear,
      we will send all the needed cables to you. it is plug and play.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 24, 2024
    • Q:
    • Will this work with the factory amp?

      Will this work with the factory amp. Everything is stock and it the has the factory nav system.

      ByRoss

    • Apr 29, 2020
    • A:
    • dear,
      yes,this unit can work with your factory amp.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Aditional languages

      Hello dear Seicane, is it possible for you to install a Bulgarian language on the device?
      And also when you send it can it be sent and evaluated to a lower cost to avoid VAT and customs tax?

      BySvetlin

    • Jul 15, 2019
    • A:
    • Dear,yes,we could install Bulgarian language before the shipment.
      We will value down the price on the package to help you from paying taxes. The price on the package will be USD$116.5.We also can write lower than USD$116.5 according to your needs.

      By Seicane

    • Apr 23, 2024
    • Q:
    • I have some questions regarding this product Installation for my touareg 2008 Model

      1. Re-wiring required for the Installation ?
      2. If i do the re wiring all my built in features existing like rear view camera and GPS will be working. Can i use the same GPS antenna in my Touareg for this product or i need to replace the one with this packing ?
      3. Do you ship to Qatar ?

      Byfami

    • Jun 19, 2019
    • A:
    • Dear
      1.the package will comewith all needed cables for the installation.
      2.you need to use our GPS antenna.
      3.yes,we could ship to you there.

      By Seicane

    • Apr 25, 2024
    • Q:
    • For 2010 Touareg, Factory "dumb" radio (cd only, no screen) + 11 speakers.

      Hi there,

      2010 Touareg, factory dumb radio (cd only, no screen), but have 11 speaker OEM configuration (3 in each front door, 2 in each rear door, 1 in center dash). Will this Android unit work with all 11 speakers?

      Also: Does this have and support use of Google Assistant, as if it were any other Android device?

      Cheers.

      BySean

    • May 10, 2019
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 21, 2024
    • Q:
    • Will this unit play Netflix? What about steering wheel controls

      I heard some Android units won't play Netflix. Also, is anything else needed to have it work with my steering wheel controls for a 2008 VW Touareg?

      Byterry

    • Aug 28, 2018
    • A:
    • Dear customer
      Your car's steering wheel controls can still work after installation and what's Netflix ? Then we can help you to check it , this unit will fit your car , please place order directly on our website
      https://www.seicane.com/all-in-one-android-2002-2011-vw-volkswagen-touareg-sat-nav-in-dash-car-dvd-system-with-3g-wifi-am-fm-radio-bluetooth-music-mirror-link-obd2-cpu-rearview-camera-usb-sd-s6921

      By Seicane

    • Apr 22, 2024
    • Q:
    • how do I integrate this with existing factory backup camera/withing?

      I have a few questions, I did read all the other questions/answers and most of my concerns were addresses there.
      This is for a 2008

      1) if I have a factory backup camera what do I need to do to make it work with this radio?

      2) is it full Android? I've heard some other 'Android' radios not being full Android and some features are removed/locked down. Can I go to Google play store and download any apps, like Netflix etc?

      ByTJC

    • Aug 27, 2018
    • A:
    • Dear customer,
      This unit can support your original car's rear camera if your car's rear camera has AV plug. If your car's rear camera doesn't have AV plug,then need to buy one adapter.
      the unit is full Android, you can go to the Google play store and download any apps
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?

      By Seicane

    • Apr 18, 2024
    • Q:
    • decision

      hi. this product seems to be the newest. But for Touareg, you have many more this kind of item. Can I please you to help me in decision, which one will be best for my needs. I have a 2005 touareg, actual radio-navi is RNS2 DVD. So i have some questions:
      1. most of this kind of product are for the CAN 2.0 which was used in touareg but in the model from 2007 ad up. In my car is CAN 1.6. and in the most product control from steering wheel don't work. So, do you really sure that your unit work fine?
      2. I don't saw any answer for this, but can i'll be see (as it's now) the radio station and rds communication, navigation communication and telephone calls, in the lcd combi-instrument display (see photo)?
      3. I want also to instal your DVR cam, and rearview cam. so. Do you have some better DVR cam which record i full-HD because this cam. in the set, is very poor; only 30fps in hd-ready, no night vision, etc.
      Second thing. Is the rear view cam. are automatically run with the reverse gear? the helping lines in the display are dynamic or static? How look the cam, and what parameters it have?

      Big thanks from above for answer

      Bymario

    • Apr 22, 2016
    • A:
    • Hello
      1 yes,our radio can support your car 's steering wheel controls
      2 For radio ,our radio only support your original lcd screen show 'radio' ,not show the radio station and rds at present
      3 DVR, please follow
      http://www.seicane.com/seicane-car-night-vision-dvr-video-recorder-g-sensor
      the rear view cam please follow
      http://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207
      yes the rear view cam are automatically run with the reverse gear

      By Seicane

    • Apr 24, 2024
    • Q:
    • Hi Again just a couple more questions.

      I already have a built in Sat Nav system that I am replacing so can I use the original built in gps aerial (see photo of wiring).

      Does this unit have a random playback feature for the music player.

      Thanks again.

      Len

      Bylen

    • Nov 10, 2015
    • A:
    • Hello
      after installation ,this unit will replace your original radio ,we suggest you use the GPS antenna from this unit
      this unit have a random playback feature for the music player.

      By Seicane

    • Apr 26, 2024

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