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Customer Q&A

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    Tab 1 Body
    • Q:
    • How does this work with the 3G dongle?

      How does this work with the 3G dongle?

      I already have a Bluetooth hands-free system in my car. The original from Mercedes. Can I also use this? Or is another microphone used?

      ByKevco2016

    • Nov 23, 2016
    • A:
    • hello,please connect the 3G dongle to this unit's USB port,and buy one SIM card which can support WCDMA net.
      This unit has built-in microphone and don't need another microphone.Thank you!

      By Seicane

    • Apr 19, 2025
    • Q:
    • Can I use the built-in FM antenna of my car?

      Can I use the built-in FM antenna of my car? Or do I need to buy an adapter? My car: Mercedes Benz S-Class (S350)

      ByKevco2016

    • Nov 23, 2016
    • A:
    • hello,yes,you can use the built-in FM antenna of your car.Thank you

      By Seicane

    • May 13, 2025
    • Q:
    • Ok, where I buy the adapter?

      That certainly does not look nice with the antenna on the dashboard. Where can I buy the adapter, so I can buy the original GPS antenna. With you, or somewhere else. Can you please link a link. PS: I hope you can understand the text, he was translated with Google translator. PPS: You answer really fast, if everything fits, then I buy the Autoradio. And another question: The Autoradio is compatible with the Mercedes Benz S-Class (S350), or ?.

      ByKevco2016

    • Nov 23, 2016
    • A:
    • Hello,you can buy one GPS antenna adapter from ebay.
      Could you please send us the photo of your car's dashboard? So I can help you check which if this unit will fit your car.
      Thank you

      By Seicane

    • Apr 1, 2025
    • Q:
    • How ist That with The GPS-Antenna?

      Hello I come from Germany and have translated this text with Google translator, I hope they can understand the question. My question: If I install the Autoradio now, where then comes the GPS antenna? I have a Mercedes Benz S350, I already have a GPS antenna from the original radio. And where is the installation manual?

      ByKevco2016

    • Nov 22, 2016
    • A:
    • hello,we will send one GPS antenna to you,please put the GPS antenna on the top right corner of your dashboard.
      If you want to use your origin GPS antenna,then you need to buy one adapter.Thank you

      By Seicane

    • May 13, 2025
    • Q:
    • Just a few questions

      My Car: W220 2004 S Class S320 CDI

      The car has NTG1 COMAND-APS (MOST) fibre optic system (please see photo below)

      I will need the fibre optic interface, is this included with this unit? I don't want to have to run ANY cabling from the front to the rear of the car.

      Does this unit use the GPS antenna that is already installed?

      My car does not have a telephone installed so I presume I have to install the Bluetooth microphone supplied somewhere on my dashboard?

      If I purchase the wireless reversing camera can it be connected to the reversing light so that it only works when the car is in reverse or does it need a permanent 12v supply?

      Is the Android system upgradable?

      Thanks

      ByM

    • Oct 13, 2016
    • A:
    • Dear M
      Thank you for your inquiry
      This unit come with the GPS antenna that need to be connected to this unit
      For the fibre optic interface,could you please send us a picture of plugs from your car 's the fibre optic interface to check ?
      This unit built-in bluetooth function,support bluetooth phone and music
      It only works when the car is in reverse and it needs a permanent 12v supply

      This unit is the latest version android 5.1, and can fit your car , if there is a new version in the future, we will let you know
      http://www.seicane.com/seicane-s127509-quad-core-1998-2005-mercedes-benz-s-class-w220-s280-s320-s320-s400-android-dvd-gps-car-a-v-system-with-16g-flash-3g-wifi-radio-rds-bluetooth-mirror-link-obd2-hd-1024-600-multi-touch-screen-s127509

      By Seicane

    • Mar 18, 2025
    • Q:
    • Is this product compatible with and fit a 2007 SL55 AMG.

      I have included a photo of my dashboard.

      ByBill

    • Oct 13, 2016
    • A:
    • Dear Bill
      this product is not compatible with and fit a 2007 SL55 AMG.

      By Seicane

    • Jun 20, 2025
    • Q:
    • Will this unit work in 2006 Mercedes CL500 with COMAND NTG1 and MOST fiber optic.

      I'd like to confirm that the this unit will work with the amplifier and speakers. Thank you

      ByRobert

    • Oct 10, 2016
    • A:
    • Dear Robert
      Thanks for your information
      Could you please send us the photo of your car's dashboard ?
      Then we can help you to check it.

      By Seicane

    • May 6, 2025
    • Q:
    • Hi, Do you have a android device that can fit a 2004 CL 500? If yes, I would like to place an order

      2004 CL 500

      ByFritz

    • Oct 6, 2016
    • A:
    • Dear Fritz
      We are sorry ,we have no android device for your car

      By Seicane

    • Apr 18, 2025
    • Q:
    • Will this unit work with my 2004 Mercedes Benz S55 AMG?

      It is fiber optic. My concern is the support for the amplifier and compatablility

      ByJohn

    • Jun 2, 2016
    • A:
    • Hello
      thanks for your information
      this unit can work with your car,please place order directly on our website

      By Seicane

    • May 13, 2025
    • Q:
    • 2005 SL500 w/ Fiber Optic

      Is this completely compatible with a 2005 SL500 with FIber Optic cables?

      ByJames

    • Jan 17, 2016
    • A:
    • Hello,
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check it.
      PS: If your dashboard picture is similar to the origin radio picture listed in this unit's product description page, then this unit will fit your car, please place order directly on our website.

      If your car has optic fiber amplifier,and the dashboard picture is the same or similar with below one, then please select the option "Support 1998-2012 Year Original car's Optical Fiber Amplifier" when place order.So we will send you one optic fiber decoder. The installation of this optic fiber decoder is quite easy and we can send instructions to you about how to install it. With this optic fiber decoder's installation, your original car's optic fiber and all your original car's speakers will still work.
      Best regards

      By Seicane

    • May 6, 2025

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    Tab 2 Body