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Customer Q&A

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    Tab 1 Body
    • Q:
    • is the passenger air bag light working

      There is a passenger air bag light next to the clock in the factory panel. It is gone in your product. Is the air bag warning function integrated with your product? Or this air bag warning function is missing after upgrading to your product.

      What does the 3/4 button option mean? Mine is 2011 Santa fe which has exactly the same front panel shown in your demo picture.

      Bychao

    • May 15, 2019
    • A:
    • Dear,the unit will not influence the air bag light.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if the unit fits your car.

      By Seicane

    • Jun 9, 2025
    • Q:
    • Does CarPlay work via Bluetooth or is the USB dongle required?

      I have a 2007 Hyundai Santa Fe SE. I see that is head unit will fit. The WiFi module is included, correct? And it will work with Mirror Link out of the box?

      ByAustin

    • May 1, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      the carplay will work via the USB dongle.the unit has mirror features.
      the WIFI module is not included in the package.you could option one.

      By Seicane

    • Jun 8, 2025
    • Q:
    • Does this fit my Huyndai SantaFe SLX 2008?

      Hi, I have a few questions:
      1. Does it fit Hyundai SantaFe 2008 as picture attached?
      2. Since there are a few optional items, what functions will work as per the advertised price of $249 (without optional items?
      3. How long does it take to ship to Australia?
      4. Does it come with installation guide?

      ByAlex

    • Apr 11, 2019
    • A:
    • Dear
      1.yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      2.could you plz send us the exact link for $249 to us to check?
      3.We need 1-2 days to process your order,and then it takes about 6-7 days to reach your door after shipping.
      4.yes,we will ship the instruction along with your package.

      By Seicane

    • Jun 8, 2025
    • Q:
    • Air bag sensor

      Hi guys,
      my 2012 Santa Fe apparently has an airbag sensor with wire attached, next to the clock in the stereo fascia.
      How is this sensor and wire managed\set up when installing the H643k unit...there doesnt seem to be provision in the new fascia?
      Does the H643k actually suit a 2012 Santa Fe?
      Cheers

      ByGary

    • Mar 18, 2019
    • A:
    • Dear,so sorry..there does not provide the provision in the new fascia.

      By Seicane

    • Jun 10, 2025
    • Q:
    • 2007

      .

      ByStomps

    • Mar 5, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Jun 7, 2025
    • Q:
    • Would this fit a 2007 Hyundai Santa Fe

      .

      ByStompy

    • Mar 4, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Jun 8, 2025
    • Q:
    • Where is SD card slot ?

      i already bought this device , but i cannot find SD Card Slot .
      where us it exactly ?

      ByMeisam

    • Feb 12, 2019
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Jun 9, 2025
    • Q:
    • Will the model fit in Santa Fe sport V6 2010

      Please confirm will this fit in Santa Fe sport V6 2010.

      Also share link of compatible back camera options

      Anything extra to buy for screen control buttons

      ByGaurav

    • Jan 19, 2019
    • A:
    • Dear,yes,this unit will fit for your car.
      we recommended this camera for you.
      https://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207

      By Seicane

    • Jun 28, 2025
    • Q:
    • I have this unit - How to change widgets on main screen ? how to make Easy Connection Works ?

      Hi There.
      1. Please tell me if its possible to change widgets on main screen on this radio ?
      2. How to make easy connection work ? do I need the USB Dongle for that ? - just need to connect my phone with it ? how to do it ? (Easy connection doesn't work, it even doesnt ask me to chose the type of the connection)
      3. I tried to install youtube, but youtube ask me to update the Google Play Servies, when I do that the whole system crashes and restarts to factory settings.
      4. Is it possible to somehow read the sms text from my mobile on the screen of the radio ?
      5. I have installed Google Chrome, it works fine but why I can't login into my google chrome account,I typed everything but it won't just do, won't login, the screen just stays and login information ?
      Thank you.

      ByJakub

    • Dec 17, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      you can;t change widgets on main screen, the item is plug and play, it is east to installl ,if you don't know, you could contaxt us
      it can support the phone
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Jul 7, 2025
    • Q:
    • Where is the SD card inserted? Will it support a powered usb hub?

      Thanks

      ByWilliam

    • Nov 30, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      ity have the SD card slot to insert it
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Jun 8, 2025

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