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Customer Q&A

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    Tab 1 Body
    • Q:
    • Can I have a pdf instructions manual?

      Need a manual.

      ByGesparza

    • Apr 7, 2020
    • A:
    • here you are.
      https://www.seicane.com/2011-2015-ford-focus-cd-radio-upgrade-repalcement-installation-guide-h673k#tab3

      By Seicane

    • Jul 4, 2025
    • Q:
    • Will this unit work on my vehicle pictured? Also, does it come with the latest map uploaded for US?

      I have a 2011 Hyundai Sante Fe Limited with factory installed navigation screen. I would like to verify if this product with work for my car without having to purchase anything additional? Will I need addition wiring or something not included with this package? Also, I have buttons on my steering wheel (also pictured). When I replace with this new system, will those buttons still function as they should for things like answering and hanging up the phone and controlling volume and station on the radio?

      I would also like to know if when purchasing this item if it will already have the most up to date map information installed for the United States or is that something I would have to purchase separately and upload myself?

      ByKatherine

    • Feb 10, 2020
    • A:
    • hello,the unit will fit for your car.and it will come with all needed cables.it can support the steel wheel control.
      hose buttons still function as they should for things like answering and hanging up the phone and controlling volume and station on the radio

      By Seicane

    • Jun 28, 2025
    • Q:
    • If my 2010 Santa Fe has the Aux and USB ports below the ash tray, do I need a dongle?

      Just curious if the factory USB port will work or if I need a dongle.

      ByShaun

    • Jan 26, 2020
    • A:
    • dear, the item come with the aux and the usb , pls send us the photo of your car's dashaboard

      By Seicane

    • Jun 29, 2025
    • Q:
    • Is there any solution to the Air Bag indicator?

      Is there some sort of harness that can allow for a simple indicator light instead of the Clock/ sensor?

      ByNone

    • Dec 10, 2019
    • A:
    • Dear,the unit could support factory Air Bag indicator.

      By Seicane

    • Jul 1, 2025
    • Q:
    • Can a Santa Fe Limited Edition work with this?

      I still have the factory touch screen of the limited edition and I’m not 100% sure but I want to know that it would not effect any of the installation or sizing issues. Hoping y’all would know know about this! Let me know soon please.

      ByAnna

    • Oct 27, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Jul 5, 2025
    • Q:
    • Apple car play

      Does the radio support apple car play or do I need to buy the single for carplay

      ByLouie

    • Oct 17, 2019
    • A:
    • dear,
      this radio support apple car play,but you need to buy extraly on page.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jul 4, 2025
    • Q:
    • Me again.... No display images and its been 3 days trying to reach after sales team with no response

      No display images when I connected the radio using the connectors provided..... very frustrating

      ByArun14

    • Oct 2, 2019
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Jun 23, 2025
    • Q:
    • Passenger air bag indicator

      Hi

      What happens to the passenger air bag indicator on the original dashboard - is there a provision on the Seicane unit to take the input so that there is no Air Bag warning light on the dashboard?

      Thanks

      ByRoger

    • Sep 15, 2019
    • A:
    • Dear,so sorry.this unit could not support passenger air bag.

      By Seicane

    • Jul 3, 2025
    • Q:
    • looking for the compatibility with my Santa Fe 2007

      Please let me know if this will work

      ByEmil

    • Aug 24, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • Jul 6, 2025
    • Q:
    • 3 button or 4?

      What radio option do I need

      Bymark

    • Aug 24, 2019
    • A:
    • Dear,you need to option the 3 buttons.

      By Seicane

    • Jul 2, 2025

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    Tab 2 Body