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Customer Q&A

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    Tab 1 Body
    • Q:
    • High Quality Universal Modem External 4G Module for Car DVD Player support 4G network FDD-LTE 3G net

      Hi will this dongle work in the UK

      Thanks Patrick.

      ByPatrick

    • May 4, 2020
    • A:
    • yes,dongle will work in the UK

      By Seicane

    • Jul 8, 2020
    • Q:
    • can i use my phone hot spot to connect the internet to the headunit or i need the external usb 4g

      also, the carplay to add as option is 66$ and when you click on it it directs you to another page and is listed only for 40$ can you please tell the difference

      Byklajdi

    • Nov 11, 2019
    • A:
    • Dear,yes,you could use my phone hot spot to connect the internet to the headunit or use the external usb 4g
      actually,the carplau is only cost $40

      By Seicane

    • Jul 7, 2020
    • Q:
    • Hello. I want to buy your OEM Android 8.0 2007-2016 MAZDA CX-9 with Aftermarket GPS Navigation DVD

      Model:S168069G. I will also buy the 4G external modem Model:SC21. My question is I live in the United States and my cell carrier is Verizon, I read some of your customers say this won't work on Verizon's network, but the reviews were from 2018, so will it work now in 2019.
      Pleases let my know soon I want to buy as soon as possible, but not if it won't connect to Verizon's network in the USA.
      Thanks,
      Steve Tripoli
      [email protected]

      BySteve

    • Jun 17, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      so sorry.we could not make sure if the SC21 will work for US Verizon.

      By Seicane

    • Jul 8, 2020
    • Q:
    • Disable wifi and use as a modem

      Can I disable the wifi feature and use it as a modem with 10.1 inch Android 8.0 HD Touch Screen radio GPS navigation System for 2014 2015 2016 2017 Honda CITY (RHD) with Bluetooth Music Mirror Link OBD2 3G WiFi Backup Camera 1080P Video AUX Steering Wheel Control?

      ByDk

    • Mar 12, 2019
    • A:
    • Dear,yes,you could disable the wifi feature.

      By Seicane

    • Jun 21, 2020
    • Q:
    • On which band will it work?

      I'm looking for such a dongle for my android 6.0 headunit in my 2007 Honda Accord. As i am in France, i need FDD-LTE bands 1/3/7/20/28. Will this dongle work?
      thanks

      ByJerome

    • Oct 1, 2018
    • A:
    • Dear customer
      This item need to work with the unit on our website and Could you please send us the photo of your car's dashboard?
      Then we can check which unit fits your car.

      By Seicane

    • Jul 2, 2020
    • Q:
    • Verizon Wireless not working

      You say that it works for some US carriers, I have ran this on the 4 popular ones (ATT, Sprint, T-Mobile, and Verizon) and it kind of worked on ATT but all three of the other companies said it is not compatible with their network. ATT said "we can give it a try and find out". So this is basically pointless in the US unless you can point me in the right direction because it did not work for Boost or Metro PCS either. So I do not know of other carriers who support this model in the US. Is there any advise you can give so that way I can have wifi in my car?

      Byyouknowwho19

    • Aug 2, 2018
    • A:
    • Dear customer
      Have you bought the unit from us ? Because some units cannot use the 4G module , hope you could understand

      By Seicane

    • Jul 3, 2020
    • Q:
    • The Dongle may work only with AT&T and T-Mobile but the Online Reps want to sell their products.

      I check on AT&T "Bring your own Device" and Chat with Sale reps They suggest to go to the store and test it out the SIM card there.

      ByRonaldg333

    • Apr 8, 2018
    • A:
    • Dear customer
      This unit need to work with the unit on our website and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can check which unit fits your car.

      By Seicane

    • Jul 6, 2020
    • Q:
    • My carrier Verizon doesn't approve of this device. Is the device a CDMA or GSM ?

      In the US, Sprint, Verizon and US Cellular use CDMA. AT&T and T-Mobile use GSM.

      ByRonaldg333

    • Apr 8, 2018
    • A:
    • Dear customer
      This item can work in US and it need to work with the unit on our website , have you bought the unit from us ?

      By Seicane

    • Jul 6, 2020
    • Q:
    • Does LTE 4g work as dongle

      Does the 4G module work as a dongle or do i have to connect to it through wi-fi?

      ByJudson

    • Mar 9, 2018
    • A:
    • Dear customer
      You don't need to connect to it through wi-fi

      By Seicane

    • Jul 3, 2020
    • Q:
    • hi . how its work ??

      just to connect the dongle to the usb connection after set the apn setting ?

      Byali

    • Feb 27, 2018
    • A:
    • Dear customer
      Yes , thank you

      By Seicane

    • Jul 4, 2020

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