Customer Q&A

9 inch Android 12.0 for 2013-2019 DODGE RAM 1500 2500 3500 4500 5500 GPS Navigation Radio with Bluetooth HD Touchscreen support TPMS DVR Carplay camera DAB+

Regular Price: US$319.00

Special Price: US$219.00

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Q: Does this support iphone Have an iPhone just want to know if I can do AirPlay and bluetooth ByAnthony Feb 3, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
yes, it support iphone, you can do AirPlay and bluetooth.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 6, 2025
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Q: Will this work with auto AC controls? Will this work with auto AC controls? ByAndrew Jan 27, 2023

A:
dear,
thanks for your message.
yes, it will work with auto AC controls.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 6, 2025
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Q: Should cables and antennas be included with the 9 inch 12.0 for 2018 Ram I received the radio unit, but no cables or antennas were included. Is this correct for my 2018 Ram 1500 or is there another package sent separately? ByAndrew Jan 27, 2023

A:
dear,
thanks for your message.
yes,the cables and antennas will be included in the package, it is plug and play.
so sorry for the trouble caused to you.
your order has been shipped with two packages.and the other package hasn't been shipped out due to the China Spring Festival,everyone in our company is on vacation From January 18th, 2023 to January 28th, 2023.
we can accept orders during this period,and all items will be shipped out on January 28th when we back office.
we will try our best to ship out your package and we didn't want to bring you in trouble.
Appreciate your understanding.

By Seicane
Jun 15, 2025
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Q: Will this work I got u connect 8.4 will this radio work In my truck all the factory features ac, backup camera,and such ByJames Jan 25, 2023

A:
dear,
thanks for your message.
yes, this unit will work with all the factory features ac, backup camera,and such .
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 30, 2025
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Q: Can you use Sirrus/XM radio with this unit? I ahve a 2019 Ram 1500 Classic. Can you use Sirrus/XM radio with this unit? ByDana Jan 20, 2023

A:
dear,
The radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 6, 2025
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Q: Will my u-connect steering wheel controls and overhead microphones still work. 2017 Ram with u connect. Ra2 radio stock. Will my u connect steering wheel controls still work. Will the overhead factory microphones still work wit this radio. Thank you . Your quick replies are appreciated. ByDan Jan 18, 2023

A:
dear,
thanks for your message.
yes, your u-connect steering wheel controls and overhead microphones will still work.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 6, 2025
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Q: Camara trasera Tengo una Ram 1500 2017 cabina sencilla. Esta no tiene camara trasera, que tipo de camara se adapta mas a este sistema?? Gracias. ByRoberto Jan 12, 2023

A:
dear,
thanks for your message.
you can buy this backup camera:
https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006

By Seicane
Jun 6, 2025
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Q: Does this support all features of the factory Radio 2017 Ram 1500 express 5.7L 1) does this unit support all the the factory tools and convenience settings like the OEM radio. ByDan Jan 6, 2023

A:
Dear,

This is Seicane.
our unit can support all functions of your original car.
We will send you manual if you need after order. It will be easier to set.
Please feel free to contact us if there any problem.
Best regards

By Seicane
Jun 6, 2025
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Q: 1) Is this unit a direct fit with no modifications needed. 2) Will my factory backup camera work/ 2017 Ram 1500 express. 5.7 liter. Is this radio a direct fit with no modifications needed. Will my factory back up camera work Will my factory usb ports work ByDan Jan 6, 2023

A:
Dear,

This is Seicane.
Thank you for your interest in our product.
Checked your photo, this unit can fit your car perfectly with no need modifications. you can order it directly.
https://www.seicane.com/for-2013-2019-dodge-ram-5500-gps-navigation-radio-with-bluetooth-hd-touchscreen-h2a146
If the plug of camera video out cable of your original car is the same as our camera in plug(NO.4),then it can fit your factory review camera.
Yes,if the USB plug of your car is the same as our USB cable plug (NO.3) ,It can work with it.
Best regards

By Seicane
Jun 19, 2025
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Q: Will this fit a 2020 Ram 1500 Classic? Does it come with all the hardwear needed? ByJorge Jan 3, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
yes, it come with all the hardwear needed, it is plug and play.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 6, 2025
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(16) | (9)

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