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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have a 2020 RAM 1500 Classic SLT, will this work with what I have?

      I also have the factory backup camera that displays on the factory head unit.

      ByJeremy

    • Mar 19, 2023
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      this unit will work perfectly with your car.
      it will support the factory backup camera.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Nov 26, 2024
    • Q:
    • Do the steering wheel controls still work?

      Do the volume and track change steering wheel controls still work with this new unit?

      ByJose

    • Mar 18, 2023
    • A:
    • dear,
      thanks for your message.
      yes, the volume and track change steering wheel controls will still work with this new unit.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 23, 2025
    • Q:
    • rca output and factory back up camera

      hi i have a 2014 ram 1500 tradesman with the very basic small touchscreen. will this work with my factory back up camera? also, the description says 6 rca outputs but the pictures only show one pair red and white and single green for subwoofer. does this have 6 rca outputs and what is the output voltage. are there any modifications or modules needed to be done or added to make this play videos or movies from youtube or hulu while driving so my kids can watch while i drive?

      Bylance

    • Mar 12, 2023
    • A:
    • dear,
      thanks for your message.
      1.If the plug of the camera video out cable of your original car is the same as ours camera video in cable,then it can support your factory backup camera.
      2. yes, it has 6 rca outputs, the output voltage is 13.8V.
      3.it is no need for modifications or modules .you can play videos or movies from youtube or hulu while driving.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 22, 2025
    • Q:
    • 2014 Ram 2500

      I have a 2014 Ram Tradesman edition & it has bare minimum for a radio. See pic. I might mention as well. I have a backup camera that displays in my rear view mirror. Will this solve all my problems? Will it work with my truck & also allow me to display my back up camera on it? Thank you!

      By56

    • Mar 8, 2023
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      yes, it will work with your truck & also allow you to display your back up camera on it.
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Nov 26, 2024
    • Q:
    • I live in Canada will I have to pay duty?

      Do I have to pay duty to ship to Canada?

      ByKelly

    • Mar 6, 2023
    • A:
    • dear,
      thanks for your message.
      we will write low price on package to help you from paying for the tax.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Nov 26, 2024
    • Q:
    • Does this support Apple Play?

      9 inch Android 12.0 for 2013-2019 DODGE RAM 1500 2500 3500 4500 5500 GPS Navigation Radio with Bluetooth HD Touchscreen support TPMS DVR Carplay camera DAB+

      ByDAVID

    • Feb 21, 2023
    • A:
    • dear,
      thanks for your message.
      yes, it support Apple Play. it has built-in CarPlay / Android Auto.
      this unit can fit your car perfectly.
      https://www.seicane.com/for-2013-2019-dodge-ram-5500-gps-navigation-radio-with-bluetooth-hd-touchscreen-h2a146
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Mar 13, 2025
    • Q:
    • Do you ship to canada and does this fit a 2018 ram1500tradesman?

      When you say plug and play is it that simple to hookup?

      ByTristan

    • Feb 20, 2023
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      1.yes, we can ship to canada.
      2.we will send all needed cables and instruction to you, it is very easy to install.
      this unit can fit your car perfectly, looking forward to your purchase.
      https://www.seicane.com/for-2013-2019-dodge-ram-5500-gps-navigation-radio-with-bluetooth-hd-touchscreen-h2a146
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Does this fit both the 2019 classic and new body style?

      I have the new body style 2019 RAM does this work in that model?

      ByGrergory

    • Feb 15, 2023
    • A:
    • Dear,

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 22, 2025
    • Q:
    • wired or wireless carplay

      Hello
      Does this radio have wireless carplay included.

      ByDan

    • Feb 15, 2023
    • A:
    • Dear,

      yes, this unit is built in wireless carplay.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon

      By Seicane

    • Apr 16, 2025
    • Q:
    • How long will it take to ship to the US?

      .

      ByRicardo

    • Feb 10, 2023
    • A:
    • Dear,

      This is Seicane. thanks for interesting in our products.
      We need 1-5 days to process your order,and then it takes about 3-5 days to reach your door after shipping.

      By Seicane

    • Apr 16, 2025

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    Tab 2 Body