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Customer Q&A

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    Tab 1 Body
    • Q:
    • External microphone

      Is there a way to install an external microphone to this unit?

      Bykyle

    • Jan 8, 2022
    • A:
    • dear,
      yes, you can install an external microphone to this unit.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 27, 2024
    • Q:
    • Hi what's the cam cable wire For?

      Hi what's the cam cable wire For?

      ByAmandip

    • Jan 24, 2021
    • A:
    • dear,
      the cam cable wire is for Camera output.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2024
    • Q:
    • i am interested on this product few questions before buying it.

      1. can i connect to apple car play or android auto wirelessly?
      2. can i use the current ceiling microphone for hands free calling and voice recognition?
      3. Can i still use the steering wheel controls?
      4 can i still use the back up camera with out replacing it?

      once this questions are answered i will buy this product in a heart beat. thank you. charles

      ByCharles

    • Nov 11, 2020
    • A:
    • dear,
      1.you need to buy the carplay extraly,it is wired:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      2.yes,you can use the current ceiling microphone for hands free calling and voice recognition.
      3.of course,you can still use the steering wheel controls.
      4.this unit can't work with your factory backup camera,you need to buy a new one from option.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2024
    • Q:
    • Car play

      Do I need to buy Carplay Android Auto USB dongle for apple car play and android auto?

      Bytenzin

    • May 29, 2020
    • A:
    • yes,you need to buy the carplay to support car play and android auto

      By Seicane

    • Apr 26, 2024

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    Tab 2 Body