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Customer Q&A

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    Tab 1 Body
    • Q:
    • es compatible con un pick up mazda bt 50 2023 y si tienen el plug para mazda

      para mazda es compatible y que modelos gracias

      Bymartin

    • Feb 28, 2024
    • A:
    • "Estimado,
      Esto es Seicane.com.
      Gracias por interesarse en nuestro producto.
      ¿Podrías enviarnos la foto del salpicadero de tu coche a [email protected]?
      Entonces podemos ayudarlo a verificar si esta unidad se adapta a su automóvil o no, espero que pueda cooperar con nosotros.
      Espero poder oír de ti pronto.
      ¡Gracias, mis mejores deseos!
      "

      By Seicane

    • Apr 25, 2024
    • Q:
    • 1994 Ford Bronco

      Hello will your 10 inch head unit fit my 1994 for bronco

      ByJuan

    • Dec 13, 2020
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car like the following?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • 1994 Ford Bronco

      Hello does this product fit a 1994 ford bronco

      ByJuan

    • Dec 13, 2020
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car like the following?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • Will this fit 2013 Ford f350?

      I hope all the negative reviews aren't accurate.

      ByKemee

    • Nov 29, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • Junk

      After waiting 60 days to receive this head unit had it installed and watched as they did the install. Got a HD TV tuner it did not receive signal went back and forth by email to get to work. But never did. They wanted me to send it to China when it came out of Ohio and shipping and handling would cost more then it was worth. The bluetooth OBDII DOES NOT work with is head unit either. It does show it on the bluetooth list but will not connect Now after 2 months the head unit itself will not power up. Has power to the the head unit but still nothing. DO NOT BY FROM THIS COMPANY USELEES YOU JUST WANT TO GIVE THEM YOUR MONEY

      ByEdward

    • Nov 26, 2020
    • A:
    • dear,
      to help you quickly, could you give us your order number?

      By Seicane

    • Apr 26, 2024
    • Q:
    • Will this product work with my 2003 Mercedes Benz cl500

      Also if it fits what other parts will be needed to purchase from your company?

      ByJohnny

    • Nov 15, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      we will send all needed cables to you,it is plug and play.

      By Seicane

    • Apr 26, 2024
    • Q:
    • My order number:105331811 (placed on September 22, 2020 5:08:26 AM PDT)

      My car
      MERC SLK R171, year 2007
      My order number:105331811 (placed on September 22, 2020 5:08:26 AM PDT)
      I have installed it 2 days ago.

      1) I cannot connect to my steering wheel buttons.
      Why?
      the electronic module for connection to the steering buttons
      via the canbus is not included.
      In your description , it said that it can be connected.

      My earlier HU was also from your company
      order number: 105307273
      My Merc SLK 200 R171
      year 2007
      Right hand drive
      Vin Number: WDB1714422F184757
      May 7, 2019

      And have no problem with connection to the steering button
      because the electronic module was included.

      2) the touchscreen is very difficult to press for some.
      I have to press very very hard to get a response.
      Is there any solution?

      3) the installer have lost or misplaced my user manual.
      How can I get a copy of it?

      I have emailed to your company but no solution.
      Picture 1 = the new HU rotatable screen
      Piture 2 = the electronic module in the earlier HU

      PLEASE help & reply.

      Can I send back for a refund if there is no solution.

      Thank you & have a nice day

      Mr HUI

      Bycheong Hui

    • Oct 14, 2020
    • A:
    • Dear
      so sorry for the inconvience.we have asked our after sales staff to help you out.
      Have a good day!

      By Seicane

    • Apr 24, 2024
    • Q:
    • What are the wires key1 and keys for

      Colt Delta Elite 10mm

      ByEdward

    • Sep 7, 2020
    • A:
    • dear,
      key1 and key2 cables are to connect your steering wheeling cable.
      could you check if your panel size is the same as ours on website?
      we have attached the panel size in this message.
      have a nice day.

      By Seicane

    • Mar 29, 2024
    • Q:
    • How does this play cds or DVDs

      in the features it has CD DVD player: This unit can play both CD and DVD. With anti-shock and last position memory technology applied, you can watch movie or video in motion. Formats such as DVD/DIVX/MP4/MP3/MP2/VCD are compatible. So how does this play cds or DVDs if it doesn't have cd player built into it.

      ByEdward

    • Aug 16, 2020
    • A:
    • dear,
      you need to buy this adapter to support your CD/DVD:
      https://www.seicane.com/hd-universal-1-din-dvd-player-for-android-car-radio-with-usb-connection

      By Seicane

    • Apr 19, 2024
    • Q:
    • Can I install in 2015 Ford fiesta s sedan wiring harness

      Can unit be installed

      ByRichard

    • Jul 21, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 19, 2024

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    Tab 2 Body