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Customer Q&A

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    Tab 1 Body
    • Q:
    • D2B optical system

      Hi. On my SL500 2002 I think I have the D2B conection in my Bose system. If I understand your description correctly, I can not connect my amplifier via your interface.
      What can I do then?
      Best regards
      Mikael Karlsson

      ByMikael

    • Nov 22, 2020
    • A:
    • dear,
      so sorry that our unit can't support the D2B conection .

      By Seicane

    • Mar 17, 2025
    • Q:
    • Mercedes SL R230 2002 with Bose amplifier

      Please take me through the connection of this radio step by step especially the 6m long cable to bypass the amplifier.

      ByAhmed

    • Sep 25, 2020
    • A:
    • dear,
      we will send the instruction to you,it will tell you how to connect it.
      https://www.seicane.com/mercedes-sl-r230-car-stereo-cd-radio-upgrade-repalcement-installation-guide-s018817#tab3
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 12, 2025
    • Q:
    • Mercedes SL R230 with Bose amp connections

      Please take me through connections as it is a bit confusing

      ByAhmed

    • Sep 24, 2020
    • A:

    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 23, 2025
    • Q:
    • long radio cable

      Hi where does the long radio antenna cable connect to?

      Byevan

    • Sep 17, 2020
    • A:
    • Dear,to help you quickly,may i know your order number?

      By Seicane

    • Apr 23, 2025
    • Q:
    • Does is work with a bose amplified radio? Does it work with a factory amp? Is it all plug and play?

      No modification needed? These are questions that professional installers are asking, they never installed your system. They told me that sometimes you got to re-wire the amp to get sound and that's very expensive.

      ByJavier

    • Sep 11, 2020
    • A:
    • dear,
      you need to buy this decoder to support your bose amplifier,we will send all needed cables to you,it is plug and play.
      https://www.seicane.com/2002-2012-mercedes-benz-e-class-w211-e200-e220-e230-e240-e270-e280-e300-e320-e350-e420-e500-e550-e55-e63-etc-car-optical-fiber-decoder-most-box-bose-harmon-kardon-audio-optic-interface-sc02
      yes,no modification needed.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 23, 2025
    • Q:
    • I have 2003 sl 500 and ordered your unit. I cannot power the heaunit,

      Connected to iso but unit does not power on?

      BySteve

    • Sep 9, 2020
    • A:
    • dear,
      so sorry for the trouble caused to you.
      may i know your order number and email address?so that we will ask our after staff to help you out.
      thanks.

      By Seicane

    • Apr 23, 2025
    • Q:
    • Will this fit a 2007 SL55? If not, is there any adapter I could buy that will make it work?

      The vehicle has the Bose system.

      ByAndy

    • Aug 20, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      we recommended this decoder for you.
      https://www.seicane.com/2001-2008-mercedes-benz-sl-r230-sl350-sl500-sl55-sl600-sl65-car-optical-fiber-decoder-most-box-interface-bose-harmon-kardon-digital-audio-dac-amplifier-sc02-01c

      By Seicane

    • Apr 23, 2025
    • Q:
    • I would like to know More details

      I did ask you a question before and I got your answer ( attached)
      But I need more details please...
      im a bit confused... your telling me that the head-unit you have will fit my car and to others your answer is no
      Please take a little of your time and explain to me
      From your answer to my question I understand that the head unit will fit and it will work with factory Bose sound system.!!
      Should I understand that it works with D2b fiber optic cable??
      ( cable Image attached)
      If it doesn't work...!!!!!!!
      do you have any other solution to make your head-unit works
      with factory Bose system???

      Thank u

      ByMajali

    • Jul 26, 2020
    • A:
    • dear,
      you need to buy this adapter to support your bose:
      https://www.seicane.com/2002-2012-mercedes-benz-e-class-w211-e200-e220-e230-e240-e270-e280-e300-e320-e350-e420-e500-e550-e55-e63-etc-car-optical-fiber-decoder-most-box-bose-harmon-kardon-audio-optic-interface-sc02
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 23, 2025
    • Q:
    • Bonjour l autoradio est il compatible avec le système basé pour sl 500 2002

      Système bose

      Bywilfridgenin@ho

    • Jun 21, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 23, 2025
    • Q:
    • SL350 2003

      is there any subwoofer output in this product (android 9.0 car dvd player for mercedes sl r230) ?

      Byjena

    • Jun 3, 2020
    • A:
    • dear,
      so sorry that this unit has no subwoofer output.
      if your car has Optical Fiber Amplifier,then you need to buy this to work it:
      https://www.seicane.com/2002-2012-mercedes-benz-e-class-w211-e200-e220-e230-e240-e270-e280-e300-e320-e350-e420-e500-e550-e55-e63-etc-car-optical-fiber-decoder-most-box-bose-harmon-kardon-audio-optic-interface-sc02
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 23, 2025

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    Tab 2 Body