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Customer Q&A

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    Tab 1 Body
    • Q:
    • Factory Settings Password

      Hello
      I have a Seicane S018817N, but none of the codes provided (126, 8888 or 1617) works.
      Any idea?
      My radio is brand new S018817N, with Android 12, CPU OctaCore, 4GB RAM / 64GB STORAGE.
      Thank you for your help
      Regards
      Stefano

      ByStefano

    • Mar 20, 2023
    • A:
    • Dear,

      Sorry for the trouble caused to you.
      the password is 318
      please feel free to contact us if there is any problem. we are at your service always.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Head unit for 2005 SL 500

      What options do you have for a 2005 Sl 500 mercedes ? Thx

      BySteve

    • Nov 12, 2022
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 23, 2024
    • Q:
    • no sound

      after install the unit power on fine but no sound out on any of the RCA cable, please help

      ByTony

    • Aug 25, 2022
    • A:
    • dear,
      so sorry for the trouble caused to you.
      to help you quickly,could you give us your order number?

      By Seicane

    • Apr 25, 2024
    • Q:
    • What is the Factory Settings Password?

      What is the Factory Settings Password?

      ByDave

    • Aug 19, 2022
    • A:
    • dear,
      could you try 8888 or 1617 or 126?

      By Seicane

    • Apr 25, 2024
    • Q:
    • Switching from android 7.1 unit to android 10.1.

      Do I have to switch the wires and connectors to the new ones as well or can I just replace the head unit and plug-in my existing cables and connectors from the 7.1 unit?

      BySimon

    • Jan 21, 2022
    • A:
    • dear,
      yes, you need to switch the wires and connectors to the new ones as well.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 24, 2024
    • Q:
    • I believe I have this unit but it has android 7.1 firmware on it. Is it possible to update to a newe

      Maybe android auto 10.1? It was purchased and installed by an automotive garage so I did not purchase it myself

      BySimon

    • Jan 20, 2022
    • A:
    • dear,
      Generally we don't suggest the customer to upgrade the unit,because the system will be chaotic,and some functions may be not available.
      hope you can understand.
      thank you

      how about you buy a new updated unit from us?

      By Seicane

    • Apr 25, 2024
    • Q:
    • Microphone

      Does this unit have an onboard internal microphone for the BT cellular telephone or is the Microphone external?

      ByMike

    • Sep 16, 2021
    • A:
    • dear,
      thanks for your message.
      our unit has build-in microphone .
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 24, 2024
    • Q:
    • 2007 Sl350 with Bose

      Hi can you tell me if this unit will work for a 2007 SL350 with Bose.

      ByOisin

    • Jul 30, 2021
    • A:
    • dear,
      yes, this unit can fit your car. please palce the order on page. thanks for your order in advance.
      it can support your bose system.

      By Seicane

    • Apr 25, 2024
    • Q:
    • I send you the picture of my 2003 Sl 600 AMG

      wich Modell can replace my Radio...
      I think the Speaker wiring is in Fiberglass ...

      ByUser

    • Jul 5, 2021
    • A:
    • Dear,
      We recommend this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
      https://www.seicane.com/android-gps-sistema-de-navegac-o-para-mercedes-sl-r230-sl350-sl500-sl55-sl600-sl65-com-dvd-player-touch-screen-radio-bluetooth-wifi-tv-ipod-hd-1080p-video-backup-camera-steering-roda-controle-usb-sd-s018817


      By Seicane

    • Apr 25, 2024
    • Q:
    • No power to my new unit

      I have installed in my 2004 sl500;;no power to the unit I have wired per instruction. I have replaced the fuse. No luck

      ByWayne

    • Dec 19, 2020
    • A:
    • dear,
      to help you quickly, could you please tell us your order number? then we will ask our after-sales staff to help you out.

      By Seicane

    • Apr 25, 2024

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    Tab 2 Body