Customer Q&A

SEICANE Radio Upgrade for Ford Explorer 2011-2019, 8 Core Android Stereo,12.1 inch Touch screen Support Carplay, GPS, Android Auto (4G RAM+64G ROM)

Regular Price: US$1,318.00

Special Price: US$499.00

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Q: This radio works with the original camera OEM My car comes with OEM reverse camera, this radio works with this reverse camera or I need buy another one BySinuhe Apr 10, 2023

A:
dear,
thanks for your message.
If the plug of the camera video out cable of your original car is the same as ours camera video in(NO.16),then it can support your factory backup camera.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 25, 2025
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Q: Compatibility Hi. I have a 2018 Ford explorer XLT. A few questions. First. Will it control the front and rear climate control? What about steering wheel features? Is there anything I need to purchase in addiction? Also what about radio? Though I don’t listen to it often I would still like the feature ByDarell Mar 15, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
1. yes, it will control the front and rear climate control.
2. it can support steering wheel features.
3. we will send all needed cables to you, it is plug and play, you don't need to purchase in addiction.
4. it support radio features.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 25, 2025
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Q: It says “2014-2019” but will it work on a 2013 ford explorer? Dashboard is the same I’m just wondering before buying ByChepe Cruz Feb 21, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
pls ignore the year, it is inaccurate. if the dashboard is the same, then it will fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
Jun 25, 2025
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Q: will i lose any features will i still be able to control heated steering wheel on/off and heated seat level with this unit in a 2017 Ford Explorer? also will i still be able to control rear heating intendedly as well as duel front temperature setting. ByJacob Jan 12, 2023

A:
dear,
thanks for your message and we are so sorry for keeping you waiting.
you will not lose any features .
yes,you will still be able to control heated steering wheel on/off and heated seat level with this unit in a 2017 Ford Explorer.
yes, you can still be able to control rear heating intendedly as well as duel front temperature setting.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 25, 2025
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Q: Apple IPhone compatibility?? I’ve noticed it says android so does that mean I can’t plug my iPhone in and get CarPlay? ByTravis Dec 31, 2022

A:
dear,
thanks for your message.
it has build-in CarPlay Android Auto,you can plug your iPhone in and get CarPlay work directly.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
May 31, 2025
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(96) | (102)

Q: I have a 2017 ford explorer base model, just wondering if your product will work well with my truck I don’t know what version of sync have but I would like to have one of your cool screens. I had a couple rentals with nice screens and want to upgrade mine. It’s a base version of 2017 ByTravis Dec 31, 2022

A:
dear,
thanks for your message.
this unit can fit your car perfectly.
looking forword to your purchase.

By Seicane
May 29, 2025
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Q: Will the radio work with sync2 sync3? Will the radio work with sync2 sync3? ByJackson Dec 1, 2022

A:
YES, if your car come with SYNC2 or SYNC3,please select the option "Support Ford SYNYC2 SYNC3 "

By Seicane
May 29, 2025
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Q: Is my camera compatible with this 2016 Ford explorer base. If not what camera is compatible ByErica Oct 22, 2022

A:
Dear,
Thanks for contact us and apologizes for the late response.
our unit can work with your camera .
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
May 29, 2025
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(84) | (85)

Q: Is this unit fully compatible with iPhone? Ford Explorer 2018 Base Ford Explorer 2018 Base ByJose Aug 19, 2022

A:
Dear,
Thanks for contact us and apologizes for the late response.
yes,this unit fully compatible with iPhone.

Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
May 29, 2025
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(45) | (45)

Q: Do I need to buy anything extra with this unit for a 2017 ford explorer xlt? Do I need any additional wiring or a camera? ByJohn Jul 3, 2022

A:
dear,
Thanks for contact us and sorry for keeping you waiting.
we will send all needed cables to you,it is plug and play,you don't need any additional wiring .
if you need,you can buy a new camera from us,it is wireless:
https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
May 29, 2025
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(38) | (36)

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