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Customer Q&A

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    Tab 1 Body
    • Q:
    • Does it support iOS?

      I have a newer iPhone will I have any compatibility issues?

      BySean

    • Mar 27, 2024
    • A:
    • Dear
      Thanks for contacting us and apologize for the late response.
      It won’t have compatibility issues for carplay.
      The unit has build-in carplay(for iPhone)/Android Auto(for android phone),Wireless connect
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 30, 2025
    • Q:
    • What version do I need for my 2019 Ford explorer xlt

      What do I need

      ByEd

    • Feb 21, 2024
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      you can select this option " RAM 8G,ROM 128G ", then we will send all needed cables to you, it is plug and play.
      This unit will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 30, 2025
    • Q:
    • Can I hook up separate amps to this radio?

      This is for TX4003I want to hook up 2 amps a 4 channel for the speakers and a mono amp for the subs. Does this have RCA outputs for 4 channels plus a subwoofer?

      ByAndrew

    • Feb 20, 2024
    • A:
    • Dear,
      Thanks for your message.
      Yes, this has RCA outputs for 4 channels plus a subwoofer.
      It will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • May 9, 2025
    • Q:
    • Will the stock backup camera work

      Will the stock back up camera work with this radio

      BySteve

    • Dec 12, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, the stock back up camera will work with this radio perectly.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 30, 2025
    • Q:
    • Where do I get the PIN code to be able to set it up

      2013 Ford explorer auto ac with sync 2

      ByDerek

    • Nov 19, 2023
    • A:
    • dear,

      Thanks for contact us and sorry for keeping you waiting.
      may i know your order number? then we can check and help you about it.
      thanks.

      By Seicane

    • Apr 30, 2025
    • Q:
    • TX4003 head unit for Ford Explorer 2015

      hello. I'm looking at the TX4003 head unit for Ford Explorer 2015. I see that it comes with Android 10. I have a backup camera that came with the car, would I have to install another one, or would the new head unit recognize it? Over time do you send updates or will it always remain as installed? Do you send installation manual? How much does it weigh and what size is the box where the head unit comes? Do you have any videos of how the 360 cameras and tpms work? regards

      Bydiolan

    • Nov 9, 2023
    • A:
    • Dear,

      Thanks for contacting us and apologize for the late response.
      Yes, this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
      https://www.seicane.com/2014-2019-ford-explorer-tx4003-stereo-car-radio-bluetooth-carplay-stereo-system-support-ahd-camera-h7723
      1. this unit will support your OEM rear camera, the radio will recognize it, we will send all needed cables to you, it is plug and play..
      2. it will always remain as installed.
      3. this is installation manual:
      https://www.seicane.com/media/installation/80/Seicane-H-Quick-Start-Guide.pdf
      https://www.seicane.com/media/installation/80/Seicane-H7-Android-User-Manual.pdf
      4.you can see the videos of 360 cameras working in the following link:
      https://www.seicane.com/universal-360-surround-view-car-camera-360-degree-panoramic-display-waterproof-night-view-sc120
      5.TPMS instruction:
      https://www.seicane.com/portable-car-usb-tpms-with-4-internal-sensors-for-android-in-dash-navigation-dvd-tire-pressure-monitoring-auto-alarm-sc31
      6.Export carton:7.45kg
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • May 5, 2025
    • Q:
    • What is your return policy? How long is the warranty?

      Just wanted to know return policy and warranty duration

      ByMustafa

    • Sep 15, 2023
    • A:
    • Dear,

      Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.  
      All of our products are covered by a 3-year warranty for its replacement and repair. 
      best regards

      By Seicane

    • Apr 30, 2025
    • Q:
    • Will steering wheel and rear AC work? Is there a manual for the unit?

      I own a 2018 Ford Explorer XLT. I have purchased 3 different Android radios. This is my second Tesla style radio. I returned them all because I lost steering wheel controls, rear ac controls, and sometimes no screen sensitivity.I am uploading the 7 in SYNC 3 dashboard I have in my vehicle.

      ByFaamoana

    • Sep 9, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1. Yes, the steering wheel and rear AC will still work perfectly.
      2. it can work with manual unit.
      3.this unit will fit your car perfectly.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • May 6, 2025
    • Q:
    • I have 2014 explorer, what happens to the cd player

      No

      ByMP

    • Jul 1, 2023
    • A:
    • dear,
      Thanks for shopping with us and apologize for the late response.
      the cd player will no longer work.
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 30, 2025
    • Q:
    • HOWS THE MANUAL AC OPERATION?

      I HAVE AN EXPLORER 2017, WHICH HAS MANUAL A/C CONTROLS

      ByGabriel

    • Jun 8, 2023
    • A:
    • Dear,

      thank you for your interest in our product.
      this unit can support the car with manual AC control, which will be replaced by touch screen.
      can you send a picture of your car dashboard to [email protected] ?
      then we can check if this unit can fit your car or not .
      look forward to hearing from you.
      best regards

      By Seicane

    • Apr 30, 2025

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