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Customer Q&A

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    Tab 1 Body
    • Q:
    • Just want to make sure this unit will work in my 2007 ML350

      Sorry to ask again, but I would like to purchase this unit with the rearview camera system but I want to make sure it will work and fit in my car. I have attached a picture of my unit. Can you also confirm that the controls on my steering wheel will still work on this new unit?

      Thank you for your time.

      ByGTX

    • Mar 4, 2015
    • A:
    • Hello, Yes, your steering wheel controls will still work after installation.

      We are sorry that this unit is out of stock now. We have confirmed that the following unit can fit your car, you can place order directly on our website. Thank you.

      http://www.seicane.com/car-dvd-player-for-benz-ml-class-with-gps-radio-tv-bluetooth-srd-8823

      By Seicane

    • May 13, 2025
    • Q:
    • 2007 mercedesr 350 head unit replacement

      Hi this is Randeep I have a 2007 mercedesr 350 basic model.
      I have harmankardon Ampfiler with fiber optic cables "I think" and I need to replace my head unit I have no cd changer and gps all I am looking for is a better quality sound that works with my amplifier harmankardon. Or if your company can sell me harness that can do the job or cd player system and show me how it gets install I would love to buy one. Please help me I need bluetooth stermeing music with good sound.

      Byrandeep

    • Dec 12, 2014
    • A:
    • Hello, the following unit can fit your car according to the year and model:

      http://www.seicane.com/car-dvd-player-radio-gps-navigation-system-for-2006-2013-mercedes-r280-r300-r320-r350-r500-r63-with-touchscreen-bluetooth-3g-wifi-tv-1080p-c215

      We are sorry that your original car’s optic fiber Harmon Kardon system and optic fiber amplifier will not work after installation. You need to use the 3 meter long speaker cable to bypass the optic fiber amplifier located under the main or assistant driver’s seat .

      Even if your car’s optic fiber amplifier does not work, the sound quality of the unit is still very good. It has built-in 4*45W amplifier and this amplifier can drive four speakers of your original car (FL, FR, RL, RR).If you need all the speakers work, you can add an amplifier. If you have any questions about installation, you can send us photos about your original car's plugs. Maybe we can make a wiring diagram for your car.

      This unit we recommended has CD DVD player, navigation and Bluetooth music streaming function. Could you please send a picture of your car’s dashboard? Then we can check if it fits your car.Thank you.

      By Seicane

    • Jun 11, 2025
    • Q:
    • Do you sell a front camera recording unit camera?

      Hi again. Do you sell a front camera recording unit camera and can it be connected to the GPS/DVD unit for Mercedes ML350
      2009 which I'm looking at purchasing from you.

      ByChaya

    • Nov 12, 2014
    • A:
    • Hello,We are sorry that we do not sell front cameras.Thank you.

      By Seicane

    • May 13, 2025
    • Q:
    • Do I need to buy additional cables for amp connection?

      Hi.I'm looking at buying the GPS/DID head unit for my 2009 Mercedes ML350. It has the alarm Karmen Harmon speakers. Do I need to buy additional cables for amp connection? If so where do I purchase these? Thanks.

      ByChaya

    • Nov 12, 2014
    • A:
    • Hello,Does your amplifier has optic fiber? if yes, it will not work after installation but your speakers will still work.We will send you a 6 meter long cable for connection.
      Could you please send us a picture of your car's dashboard? then we can check if the unit fits your car. Thank you.

      By Seicane

    • May 13, 2025
    • Q:
    • Telephone volume

      Hello. I installed this unit and have been very happy with its performance.
      Just one question.
      When I first answered a bluetooth phone call the speaker volume on the call was a little low so I increased the volume using the volume control.
      Now whenever I receive a phone call the volume is OK. But when the caller hangs up, the radio volume increases a bit.
      On each successive call the volume increases some more. After every call the radio volume is getting louder and louder.
      Am I doing something wrong ? Can I fix this ?

      BySteve

    • Oct 23, 2014
    • A:
    • Hello,please increase the volume of your phone when you are using bluetooth talking.We are always trying our best to provide you the best service.If there is any questions,please let us know.Thank you!

      By Seicane

    • May 13, 2025
    • Q:
    • 2008 ML320 CDI screen just went. Does it accomodate the 6 CD changer in glove box?

      Unable to give you measurements, vehicle is over 400 miles away. I am not sure when returning home. Notice you have a timed sale so will probably miss this one. Poor timing.

      Live in Calgary, Alberta where would you ship from?

      Who do you use for shipping, prefer US Postal Services, NOT UPS and FEDEX, etc., charge an arm and a leg extra for custom duties. Then it becomes better for me to source in Canada.

      ByDel

    • Oct 1, 2014
    • A:
    • Hello,your original car's CD changer will not work after this unit's installation.We are located in China and will ship from China.Normally we ship with DHL.We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180. Could you please send us the photo of your car's dashboard?Then we can help you check if this unit fits your car,and maybe you can find one dashboard picture from internet.Thank you!

      By Seicane

    • Jun 11, 2025
    • Q:
    • ml350 2006

      I would like to upgrade this unit to my ml350 year 2006, Could you please help me confirm if it works?Thanks in advance.

      ByJennifer

    • Sep 23, 2014
    • A:
    • Hello,we have confirmed that this unit fits your car, please place order directly on our website.Thank you.

      By Seicane

    • May 13, 2025
    • Q:
    • 2008 Mercedes ML320 CDI

      Greetings Seicane,I have a 2008 Mercedes ML320 CDI and am interested in your products.Please advise is this the appropriate product for my make and model.

      ByDean

    • Sep 18, 2014
    • A:
    • This unit can fit your car according to the year and model. Could you please send us the photo of your car's dashboard? then we can check if it fits your car.Thank you.

      By Seicane

    • May 13, 2025
    • Q:
    • 2008 Mercedes ML350

      Hi, I've attached the dashboard picture of my 2008 Mercedes ML350 here, please check the compatibility.

      ByGwendolyn

    • Sep 16, 2014
    • A:
    • Hello,we have confirmed that this unit fits your car.Please place order directly on our website.Thank you.

      By Seicane

    • May 13, 2025
    • Q:
    • w164

      what is the difference in car dvd wince6 based for w164 and the android you are selling?

      ByGeir

    • Sep 13, 2014
    • A:
    • Hello, the android unit has 3g and wifi function, so you can surf the Internet.They are similar in other functions.Thank you.

      By Seicane

    • May 13, 2025

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    Tab 2 Body