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Customer Q&A

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    Tab 1 Body
    • Q:
    • H2 radio; what is Key1 and Key2 wire for? Are they for the ACC and B+ on Head Unit Replacement?

      H2 radio for Mercedes R Class (W251) with optical amp.
      Main power harness has KEY 1 and KEY 2 wire; do they go to the ACC(RED) and B+(Yellow)?

      ByLARRY

    • Mar 3, 2024
    • A:
    • dear,
      thanks for your message.
      Key1 and Key2 wire is for steering wheel control cable.

      By Seicane

    • Apr 22, 2024
    • Q:
    • Where is the slot for the SD card?

      The description of the device states there is an SD slot...where is it?

      BySd

    • Apr 26, 2021
    • A:
    • dear,
      this unit can fit your car. please place the order on page. thanks for your order in advance.
      sorry, this unit doesn't have an SD slot.

      By Seicane

    • Apr 18, 2024
    • Q:
    • Conexión de wireless cámara trasera

      Hola, buenos días. Quería saber a que cables del diagrama de instalación conecto la cámara trasera wireles. También me gustaría saber para que sirven los cables del diagrama de instalación 15, 16, 17, 18, 19.

      Un saludo

      ByManuel

    • Dec 1, 2020
    • A:
    • dear,
      to help you quickly, could you please tell us your order number?

      By Seicane

    • Apr 24, 2024
    • Q:
    • 2011 R350

      I have the standard (non Harmon Kardon) Comand system. Will this unit be a plug and play replacement, and will I retain all features such as the factory backup camera, ability to change the dash clock, etc?

      ByRichard

    • Sep 29, 2020
    • A:
    • Dear,the unit can support the external camera but can not support the factory camera.it can support the display clock.

      By Seicane

    • Apr 21, 2024
    • Q:
    • Hello I own a 2007 Mercedes Benz R350 with a backup camera. I am looking for a replacement head unit

      I would like the unit to have Google maps or Android auto capabilities. Which unit is best for me?

      ByChris

    • Jul 30, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      and it could support Google maps or Android auto capabilities and external camera.

      By Seicane

    • Apr 25, 2024
    • Q:
    • is this IOS compatible?

      We have Iphones and Ipads. Can this item interact between Android and IOS? Are there functional limitations? Please explain in detail what works and what doesn't. My main conerns are the basic interactions: GPS, incoming/outgoing calls, playing music via Bluetooth, internet searches.

      ByRalph

    • May 16, 2018
    • A:
    • Dear customer
      This unit can support your Iphones not ipod and this unit is out of stock and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can check which other unit fits your car and answer your questions

      By Seicane

    • Apr 24, 2024
    • Q:
    • Do you need to replace the original wirings (i.e. GPS antenna wirings, power, etc.)?

      I have a 2006 R350 with premium entertainment package that includes GPS navigation, aux 6 CD changer, DVD entertainment.
      VIN# 2511651A034889

      The question is: is re-wiring required or is this unit a complete plug and play. Can you use the existing wires for gps antenna, entertainment system and others that are currently installed in the vehicle.

      As a subset, my R350 currently does not have a backup camera but I was thinking of installing one.

      ByRalph

    • May 16, 2018
    • A:
    • Dear customer
      This unit is plug and play and it has all needed wires and it has gps antenna, and entertainment system and you can select the option rear view camera when place order and Could you please send us the photo of your car's dashboard? Then we can help you to check if it can fit your car

      By Seicane

    • Apr 24, 2024
    • Q:
    • RST GPS CARD BUTTON

      Will it work with any map like sygic map or just a specific map. Or can I download any map from market and link to button.
      Sorry I saw I wasn't clear in my previous question.

      ByIljalways

    • Nov 3, 2016
    • A:
    • hello,this unit can support sygic map. yes,you can download any map from market.Thank you

      By Seicane

    • Apr 25, 2024
    • Q:
    • RST GPS CARD BUTTON

      The gps button will it work with map? Also do I need a new backup camera or will it work with the one backup camera?

      ByDavid

    • Nov 1, 2016
    • A:
    • Hello,yes,gps button will work with map.
      Need a new backup camera.Please select the camera option when you are placing order.Thank you

      By Seicane

    • Apr 25, 2024
    • Q:
    • Installation Manuals

      Do you have actually full installation manuals to include how to install each component such as the backup camera and GPS antenna on the dashboard or hood of the car?

      ByGracie

    • Jan 9, 2016
    • A:
    • Hello
      for the installation of backup camera and GPS antenna ,please follow http://www.seicane.com/2006-2013-mercedes-benz-r-class-w251-r280-r300-r320-r350-r63-car-stereo-cd-radio-upgrade-repalcement#tab3

      Could you please send us the photo of your car's dashboard?
      Then we can help you to check it.

      By Seicane

    • Apr 17, 2024

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