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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have a 2003 s350 with the command 2.0 which should be the D2B connection

      If I use the Version with the "D2B Optical Fiber Amplifier" that comes with the fiber optic converter on your website will it work correctly? I have seen mutiple people online that said you would need to bypass the factory CD changer... Is that right? And also is wireless Carplay included in the radio and what's the function of the dongle I can add when purchasing the unit on your website?
      Thank you in advance!

      ByDimitri

    • Apr 8, 2025
    • A:
    • hello,dear
      thank you for your inquiry
      1. You can choose the D2B optical fiber in the options when place order
      2. Sorry, CD changer is not supported after installation
      3. Our carplay /Android auto is built-in and does not need to be purchased separately
      have a good day

      By Seicane

    • May 20, 2025
    • Q:
    • I have 2004 MB S500 W220 with bose Amp Fiber Optic.

      I noticed you mentioned that wire has to be installed from. The head unit to the Amp to by pass the fiber optic. If I use a fiber optic decoder, do I need to installe the wire from the head unit to the Bose Amp? Thank you.

      ByAmmar

    • Apr 4, 2024
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      the fiber optic decoder will also support Bose Amp. you can buy it.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 20, 2025
    • Q:
    • I have 2006 Mercedes Benz S350 does this fit my car and what

      Image of the system I have is attached

      ByAlaedin

    • Sep 30, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      yes, this unit will fit your car perfectly.
      looking forward to your purchase.

      By Seicane

    • May 20, 2025
    • Q:
    • I have a 2004 Mercedes S430 with the picture I hope to enclose. Will this unit work here?

      Your add shows this radio will require a cable to bypass the fiber optic. Is that the case.

      ByJoseph

    • Sep 12, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      yes, this unit will fit your car perfectly.
      does your car has fiber optic? if yes, then you need buy this decoder to work with fiber optic.
      https://www.seicane.com/2002-2012-mercedes-benz-e-class-w211-e200-e220-e230-e240-e270-e280-e300-e320-e350-e420-e500-e550-e55-e63-etc-car-optical-fiber-decoder-most-box-bose-harmon-kardon-audio-optic-interface-sc02
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • May 20, 2025
    • Q:
    • Does this unit come with apple CarPlay installed on it.

      Does this unit come with apple CarPlay installed on it.

      ByVL

    • Dec 20, 2022
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      yes, this unit has built-in CarPlay / Android Auto , you can use it directly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • May 20, 2025
    • Q:
    • The depth of the top section of my radio space is approximately 125 MM, do you have a radio to fit

      The original radio comes.in two sections , the top is approximately 125mm and the bottom approximately 150mm

      ByKENRICK

    • Jun 18, 2022
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 11, 2025
    • Q:
    • I have a 2004 MB s280 can this radio fit my car , is it compatible with my steering wheel controls

      How deep is this unit, does it have an external USB connection

      BySteve

    • Apr 20, 2022
    • A:
    • dear,
      thanks for your message.
      1.our unit is compatible with your steering wheel controls.
      2.you can see the size on our website.the deep is 150mm.
      3.yes,we will send two USB cables to you,you need to use ours.

      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025
    • Q:
    • I have a 2002 s430 do you offer a replacement radio?

      This is a 2002 pre-facelift car s430

      ByHal

    • Feb 24, 2022
    • A:
    • dear,
      we recommend this unit can fit your car perfectly.
      https://www.seicane.com/hd-touchscreen-radio-para-1998-2005-mercedes-benz-s-classe-w220-s280-s320-s350-s400-s500-android-gps-navigation-h2204

      looking forward to your purchase. have a nice day.

      By Seicane

    • May 10, 2025
    • Q:
    • Does the android radio compatible with MB S280 comes in teak wood

      2004 MB S280 Android radio console with teak wood finish

      BySteve

    • Dec 20, 2021
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 10, 2025
    • Q:
    • Is this fit my car???

      Please look at my dash photo and answer me
      the compatibility of this unit.

      ByDong Jun

    • Jun 1, 2020
    • A:
    • dear,
      to help you quickly,could you please tell us the model and year of your car to [email protected]?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 10, 2025

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    Tab 2 Body