Customer Q&A

12.1 inch Android 10.0 HD Touchscreen GPS Navigation Radio for 2013-2018 Ford Mondeo Fusion MK5 with Bluetooth Carplay support TPMS AHD Camera

Regular Price: US$399.00

Special Price: US$229.00

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Q: Heat and camera not working My heat not working camera too I need help with it ByDjiny Mar 14, 2025

A:
Dear,
so sorry for the trouble caused to you.
To help you quickly, could you pls tell us your order number?
Or you can email to our after-sales colleague directly.
Here is the email address: [email protected]
Have a nice day.

By Seicane
Apr 23, 2025
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Q: Hola tengo un ford fusion hybrid 2016 con pantallita pequeña y A/C automatico Quisiera saber si es compatible?? ByEdgar Mar 7, 2025

A:
Hello,dear
Yes,this unit fit your car but i checked the picture is manual air conditioner.
Have a nice day!
Thank you~

By Seicane
Apr 16, 2025
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Q: Hi I ordered this stereo I need to know how to get the passcode I think it’s 4 digits It’s asking me for a passcode of four digits ByJessica Aug 20, 2024

A:
Dear,
Thanks for your message.
Could you try 8888 or 1234 or 3368 or 123456 ?

By Seicane
Apr 28, 2025
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Q: will this fit 2017 fusion manual ac and factory camera connect. and is this plug n play ? does this fit 2017 ford fusion Byjerry Apr 3, 2024

A:
Dear,
Thanks for contact us and apologizes for the late response.
Yes, this unit will fit your car with manual ac,plz place orders directly on our website.thanks for your order in advance.
If the plug of the camera video in cable of your original car is the same as ours,then it can support your factory backup camera.
we will send all needed cables to you, it is plug and play.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
Apr 28, 2025
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Q: Do you have newer version (android 13, Bluetooth 5) of 12.1 inch 2013-2018 Fusion touchscreen radio? The Ford Fusion touch screen radio you offer is listed with android 10 with Bluetooth 4. I see other providers offering same product but newer version android 12/13 and Bluetooth 5 BySigmund Mar 20, 2024

A:
Dear,
thanks for your mesasge .
So sorry that we have no android 12/13 and Bluetooth 5 now.
But it will be available soon. You can buy it later.

By Seicane
Apr 28, 2025
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Q: Greeting, I have the following questions. Sincemy car has auto AC will you provide automatic climate control command module? And does the unit allows to control ambient lights in the car? Thank you! ByMaximus Feb 26, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
1. Yes, we will provide automatic climate control command module.
2. Yes, it allows to control ambient lights in the car.
could you send us completed dashboard photo like attached to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 28, 2025
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Q: Missing usb that plugs into yellow clip Missing a wire straight out the box usb for yellow clip ByKicker42008 Feb 11, 2024

A:
dear.
To help you quickly, could you give us your order number？

By Seicane
Apr 28, 2025
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Q: Does it I have a 2013 ford fusion if I buy this does it come with instructions for the product to install it I have a tesla style radio in it already it stop working and glitching and then screen crack had it for 5 years before this happened ByChadwick Feb 7, 2024

A:
"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"
Yes, it comes with instructions for the product to install it.

By Seicane
Apr 28, 2025
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Q: Will it work with my 2015 Ford Fusion manual A/C? Will it work with my 2015 Ford Fusion manual A/C? ByJorge Nov 29, 2023

A:
Dear,
Thanks for contacting us and apologize for the late response.
yes, this unit will fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
Apr 26, 2025
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Q: Do you know if it works with the manual A/C? 2015 Ford Fusion Do you know if it works with the manual A/C? ByJorge Nov 29, 2023

A:
Dear,
Thanks for contacting us and apologize for the late response.
yes, it works with the manual A/C.
this unit will fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
Apr 26, 2025
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(73) | (70)

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