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Customer Q&A

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    Tab 1 Body
    • Q:
    • VW Stereo 8 Core 4G version

      Hi there, does this come with Carplay for iPhone or is it an optional purchase?

      How is this model better than the cheaper quad-core 2G version?

      Do I need to buy the whole face or can I just buy the Stereo on its own, because I am quite happy with my original face cover.

      ByJohn

    • Aug 6, 2020
    • A:
    • dear,
      1.this unit has build-in carplay,you don't need to buy extraly.
      2.this unit has 4G RAM+64G ROM.it is 8-core CPU.
      3.yes,you need to buy the whole face,we don't sell it separately.
      4.this unit can fit your car,pls place order on page.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Android Update Question

      Will there be a software update to Android 10 available for those who already purchased the model with Android 9.0?

      ByErik

    • Jun 25, 2020
    • A:
    • hello,so sorry,the unit can not updated to Android 10.0

      By Seicane

    • Apr 24, 2024
    • Q:
    • "Passenger Airbag" warning lamp.

      On my 2014 VW Tiguan there is a "Passenger Airbag" warning lamp to the right of the Hazard Light button. If I replace my OEM radio with a Seicane Model:S081689 there appears to be no "Passenger Airbag" warning lamp. Is this just left unplugged?

      ByJohn

    • Nov 5, 2017
    • A:
    • Dear customer
      No , it has no warning lamp and this unit can not fit your car and we will let you know when there is the unit can fit your car

      By Seicane

    • Apr 25, 2024
    • Q:
    • questions about this unit

      Hi

      interested in this unit, few questions

      - DVD drive builtin or have to get an external DVD drive?
      -i have a Tiguan 132TSI Pacific 2012 - dashphoto is here https://www.dropbox.com/s/m3l2zny33el7epb/dash1.jpg?dl=0
      - car have parking assist and parking sensors, will that still works with this unit?
      - car have 8 speakes, will all still works with this?
      - do you have an installation video available?
      - how long will it take to ship this to Australia?
      - what is the difference between this unit and this http://www.seicane.com/10-2-inch-touchscreen-2013-2014-2015-vw-volkswagen-tiguan-in-dash-radio-navigation-system-android-with-4g-wifi-mirror-link-obd-16g-flash-quad-core-rearview-camera-canbus-s301001
      - which one is easier to install between the two units above?


      ByYudi

    • Mar 18, 2017
    • A:
    • Dear customer,
      Thank you for your inquiry and we are happy to contact you.
      this unit have to get an external DVD drive,
      You can install it at your local car stereo shop,,and we will send the parcel to you as your choice,
      and both of two units is easy to install it, could you please do not worry?
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check it.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Apr 25, 2024

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