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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will this work with 2014 ram That has the factory alpine sound system?

      I heard that these units are not compatible with the Alpine sound system is that correct?

      ByPat mac

    • Jul 27, 2021
    • A:
    • dear,
      so sorry that this unit can't support your factory alpine sound system.

      By Seicane

    • Mar 16, 2024
    • Q:
    • I live in the south. How does this unit handle over 100 degree heat?

      I have a 2013 Ram Express. Will I still be able to use the USB port in my center console?

      ByMichael

    • Feb 3, 2021
    • A:
    • dear,
      we will send USB cables and other needed cables to you. it is plug and play.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Feb 28, 2024
    • Q:
    • Does this come with Carplay?

      I have a 2013 Ram 1500, that has never had carplay

      ByJames

    • Feb 2, 2021
    • A:
    • dear,
      so sorry that this unit comes without carplay,you need to buy it extraly:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 19, 2024
    • Q:
    • Can this radio recieve SiriusXM signal?

      Where I live, there are a lot of dead spots (no reception) of local radio. Satellite radio (SiriusXM) has better signal to cover those dead zones so I have a SiriusXM account and my OEM Dodge Ram Radio can receive and play the signal. Does this radio have the circuits to receive satellite radio?

      Bygreatgrizzlyber

    • Dec 25, 2019
    • A:
    • Dear,yes,it could support Siriusxm App.

      By Seicane

    • Mar 13, 2024
    • Q:
    • Will this fit my 2018 ram look the same as 2015 in pics

      Does it work with factory backup cam

      ByJeff

    • Dec 8, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      the unit could not support the factory camera but could support the external camera.

      By Seicane

    • Mar 17, 2024
    • Q:
    • model:S018511L

      Hello, will this product be compatible with a 2013 Dodge Ram 1500? Attached picture of the dash.

      ByBoyaco

    • Sep 4, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Mar 29, 2024
    • Q:
    • Will this unit fit my 2017 Dodge ram 1500

      Is this a plug & play unit for my '17 ram, does it come with all appropriate wiring for my vehicle?

      ByEdward

    • Jun 23, 2018
    • A:
    • Dear Edward,
      Could you please send us the photo of your car's dashboard? Then we can help you to check if this unit can fit your car. Thank you.

      By Seicane

    • Mar 13, 2024
    • Q:
    • Is this unit compatible with Sirius xm radio

      Will this work with Sirius xm radio and is there other parts needed to make it work with Sirius. Also is this plug and play or does the wiring have to be cut. I have 2014 ram 1500 with 5.0 uconnect

      ByJeremy

    • Jun 9, 2018
    • A:
    • Dear Jeremy,
      This unit has all needed accessories and is plug and play, easy to install. Could you please send us the photo of your car's dashboard? Then we can help you to check if it can fit your car.

      By Seicane

    • Mar 28, 2024
    • Q:
    • Will my factory backup camera in my 2015 dodge ram 3500 work on this?

      .

      ByAj6.7

    • May 27, 2018
    • A:
    • Dear Customer,
      Thank you for your inquiry!
      This unit cannot support the factory backup camera in your car but you can select the option rear view camera when placing order.
      Could you please send us the photo of your car's dashboard? Then we can help you to check if it can fit your car.

      By Seicane

    • Mar 29, 2024
    • Q:
    • Does the S018511 fit uconnect 3.0 in a 2018 ram 1500 and what warranty does it have and do you ship

      Uconnect 3.0 seems to be same size as 5.0

      ByAlex

    • Apr 26, 2018
    • A:
    • Dear customer
      This unit can fit your car and We have one year warranty for this unit. All of our products are covered by a 12-month warranty, for replace and repair.We can ship it to you , please place order directly on our website
      https://www.seicane.com/oem-android-dvd-player-gps-navigation-system-for-dodge-ram1500-with-hd-1080p-video-bluetooth-touch-screen-radio-wifi-tv-ipod-backup-camera-steering-wheel-control-usb-sd-s018511

      By Seicane

    • Mar 26, 2024

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