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Customer Q&A

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    Tab 1 Body
    • Q:
    • 2006 Mercedes R320

      Hi. My car have 6CD changer,Harman Kardon sound system,Headrest monitor. Can i keep all this features?

      BySorin

    • Feb 20, 2020
    • A:
    • dear,
      this unit can't support CD,you need to buy this to let CD work:https://www.seicane.com/hd-universal-1-din-dvd-player-for-android-car-radio-with-usb-connection
      about Harman Kardon sound system,you need to buy this to let it work:
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-car-optical-fiber-decoder-most-box-bose-harmon-kardon-converter-optic-interface-sc69
      Could you please send us the photo of your car's dashboard and tell us the model and year of your car to our email:[email protected]
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 23, 2024
    • Q:
    • Carplay Module Built-IN?

      Do I still need to order the Carplay USB dongle?

      ByRobert

    • Sep 14, 2019
    • A:
    • Dear,you don't need to order the carplay.since the carplay is built in the unit.

      By Seicane

    • Mar 23, 2024
    • Q:
    • Hi, can you ship to USA? Please contact me on wechat.

      My wechat ID is: coralbeach1904

      ByIsrael

    • Mar 1, 2019
    • A:
    • Dear,yes,we could ship to USA.

      By Seicane

    • Mar 23, 2024
    • Q:
    • Is this rear view camera NTSC OR PAL?

      Is this rear view camera input NTSC OR PAL?

      ByDavid

    • Nov 27, 2018
    • A:
    • Hello,This unit can support your original car's rear camera if your car's rear camera has AV plug. If your car's rear camera doesn't have AV plug,then need to buy one adapter.

      By Seicane

    • Mar 24, 2024
    • Q:
    • Will this fit my dash on my 2007 mercedes r350?

      ?

      ByTom

    • Jul 6, 2018
    • A:
    • Dear customer
      This unit can fit your car , please place order directly on our website
      https://www.seicane.com/oem-android-radio-capacitive-touch-screen-for-2006-2013-mercedes-benz-r300-support-3g-wifi-bluetooth-gps-navigation-system-tpms-dvr-obd-ii-aux-headrest-monitor-control-video-rear-camera-usb-sd-s085992

      By Seicane

    • Mar 25, 2024
    • Q:
    • 2007 r350

      I am trying to see if this will work with my vehicle as well as the existing back up camera

      ByTom

    • Apr 29, 2018
    • A:
    • Dear customer
      This unit can not support your car's factory rear view camera and you can buy the option rear view camera and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 10, 2024
    • Q:
    • shenzhen address

      i would like to visit your store in shenzhen. can you give me your full address? thank you

      BySamuel

    • Jul 12, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      We can ship to your address and we don't support taking it by yourself
      Hope you would undderstand!
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Feb 5, 2024
    • Q:
    • Do u have a retail store in shenzhen?

      Thank you for your reply, that you dont have a retail store in guangzhou. Im from hongkong, and i can come to shenzhen to buy this product. So do you have a store i can visit and buy this and the accessories like the optical adaptor, rear view camera etc.. thank you.

      BySamuel

    • Jul 10, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      We are in ShenZhen and we can ship to guangzhou .
      And this unit has option optic decoder and rearview camera.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 4, 2024
    • Q:
    • do you have a retail store in guangzhou

      im interested in buying this unit for my R300 2011.
      do you have a retail store i can visit to Buy this?with all the accessories like the optical adapter etc. thank you
      pls reply to [email protected] thank you

      BySamuel

    • Jul 7, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      We are sorry for that we have no retail store in guangzhou,but you can purchase it on our website and we can ship to guangzhou,
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car.
      Hope you would understand!

      By Seicane

    • Mar 23, 2024
    • Q:
    • Does the existing GPS antenna plug directly into this unit

      If my existing unit already has GPS

      ByJonathon

    • Mar 30, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      this unit has the GPS, plug and play, easy installation,
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit will fit your car or not.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Feb 22, 2024

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