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Customer Q&A

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    Tab 1 Body
    • Q:
    • Backup camera

      Can I attach my factory tailgate camera to your radio?

      ByCooper

    • Mar 8, 2025
    • A:
    • Hello,dear
      Sorry ,no support the factory rear camera
      Have a good day!

      By Seicane

    • Mar 26, 2025
    • Q:
    • How to remove backup camera?

      My bank up camera is in my rear view mirror and is factory and I don’t wanna mess with it moving it to the screen. Is there a way to disable to backup camera feature on the radio so it doesn’t pop up a screen that doesn’t show anything since it’s not hooked up? Thank you!

      ByColton

    • Feb 3, 2025
    • A:
    • Dear
      Please disconnect the camera cable between the unit and the backup camera
      Please disconnect the Back cable on power harnes.

      By Seicane

    • Apr 21, 2025
    • Q:
    • Do I need to provide a VIN for my 2012 F150 3.5 Ecoboost to see if this part will fit

      Also do I have to push the command button on my steering wheel for it to connect to Bluetooth or does it automatically connect?

      ByWendell

    • Jan 19, 2025
    • A:
    • Hello
      Thanks for your message.
      1.You don't need to provide the VIN
      2.. Yes, It can automatically connect the Bluetooth.
      3.Could you please send us the photo of your car's dashboard to our email: [email protected]?
      Then we will help you check if this unit can fit your car or not.
      Waiting for your reply soon.
      Have a nice day~

      By Seicane

    • Apr 23, 2025
    • Q:
    • I have a 2011 ford F250 with Sirius XM satellite radio.

      will this unit still receive and operate the satellite radio?

      ByRobben

    • Dec 4, 2024
    • A:

    • Dear,
      Thanks for your message.
      Our radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app ,also use Sirius/XM app in our android radio .
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      Then we can help you check if this unit can fit your car or not .
      hope you could cooperate with us.

      By Seicane

    • Apr 20, 2025
    • Q:
    • Where is the AC and cooled seats

      Where can you find the interior air conditioning temperature and how can you control the cooled seats if your car supports this feature?

      ByMike

    • Oct 19, 2024
    • A:
    • Dear,
      Thanks for your message.
      The air conditioning information is not displayed on the car , and the air conditioning cannot be controlled on the screen. The air conditioning can only be controlled by the original car knob.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2025
    • Q:
    • Looking at Model:H6764N. Your site says it has 3G. Has it been updated to 5G?

      2009 F-150
      My unit matches the one on your page
      If you have another unit with the same plug n play capability (no wiring changes required) Please include it in your answer
      Thanks!!

      https://www.seicane.com/oem-android-para-2011-2016-ford-ranger-radio-bluetooth-hd-touchscreen-gps-navegac-o-suporte-carplay-dab-obd2-tpms-h6471

      ByRichard

    • Sep 30, 2024
    • A:
    • Dear,
      thanks for your message.
      Model:H6764N only have 3G.
      We will send all needed cables to you, it is plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 24, 2025
    • Q:
    • I have a 2013 Ford F150 with Sync

      What radio do you recommend for an easy swap.

      ByDaniel

    • Sep 25, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      We recommend this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
      https://www.seicane.com/oem-android-para-2011-2016-ford-ranger-radio-bluetooth-hd-touchscreen-gps-navegac-o-suporte-carplay-dab-obd2-tpms-h6471
      You need buy " High Level" option.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 27, 2025
    • Q:
    • Does the Bluetooth connect automatically when you turn on the truck?

      Also how long does it take to connect when you turn on the truck?

      ByJackson

    • Jun 15, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1. Yes, the Bluetooth connect automatically when you turn on the truck.
      2.It needs 2-3s to connect.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2025
    • Q:
    • Wiring

      Is it a plug and play or is a lot of complicated wiring required

      ByAshton

    • Mar 27, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      It’s plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if there is unit with 360 camera can fit your car Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 27, 2025
    • Q:
    • I was wondering if this is compatible with the 2011 F-150 XLT supercrew?

      I want to replace my stock SYNC stereo

      ByKelsi

    • Mar 13, 2024
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 29, 2025

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    Tab 2 Body