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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will this work with my Mazda 2008 CX9 with Bose audio?

      As per question

      ByIan

    • Jul 13, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 28, 2024
    • Q:
    • Hello, what exactly Apple Caprlay support means?

      Does it have regular CarPlay functionality? Or just some kind of “support”? Can you manage your iPhone via CarPlay from the screen of your head unit? Thank you for answer. I have EU version CX9, 2015.

      ByStanislav

    • Feb 4, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      yes, you could manage your iPhone via CarPlay from the screen of your head unit

      By Seicane

    • Apr 24, 2024
    • Q:
    • 2011 Mazda CX-9 Touring

      Hi, I have 2011 Mazda CX-9 Touring.
      1. Would this unit work with BOSE system?
      2. What would happen with 'H','M','INFO' buttons? and if unit supports it - can explain how.
      3.Do you have a representative in US in case if unit has to be returned or replaced?
      Thank you.

      ByBoris

    • Sep 26, 2018
    • A:
    • Dear customer
      This unit will fit your car and This unit can support the original car's amplifier.The buttons will be replaced , so it cannot work and we have a warehouse in US , please place order directly on our website
      https://www.seicane.com/oem-android-2007-2016-mazda-cx-9-with-aftermarket-gps-navigation-dvd-player-car-stereo-touch-screen-wifi-3g-bluetooth-obd2-aux-mirror-link-backup-camera-s18m009

      By Seicane

    • Apr 25, 2024
    • Q:
    • 2010 Mazda cx9, with a bose audio system, and rear view camera already with original car.

      Hi, I have a 2010 CX9, with Bose audio speakers and system. It also has a rear view camera that came with the car when I purchase. Will this device be compatible with the existing rear view camera? Would I need to purchase a separate adapter to make compatible? Also Bose sound system, will I lose quality of sound because this new system is not built by Bose? Finally, is it compatible size wise with the vehicle I own?

      ByAbdul

    • Jun 8, 2018
    • A:
    • Dear Abdul,
      This unit can support the original car's rear view camera but can't support the Bose system. Could you please send us the photo of your car's dashboard? Then we can help you to check if this unit can fit your car.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Differences between models

      Looking at the models this one is almost the same as the cheaper S168069 model. What are the differences? The S168069 seems to have considerably more connections. Could you please clarify the differences? Your previous response to this question only stated that the S168069 is more popular but i'm interrested in feature differences not just popularity.

      ByJakub

    • Feb 10, 2018
    • A:
    • Dear customer
      Their hardwares are different and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 23, 2024
    • Q:
    • Why is the original mazda rear camera not supported?

      I would lobe to know why is the existing CX9 camera not supported and needs to be replaced by your camera. The cost is not an issue but its both an aesthetic as well as labor issue for me. I would rather keep the original camera if possible.

      ByJakub

    • Feb 10, 2018
    • A:
    • Dear customer
      This unit can not support your car's factory rear view camera and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 25, 2024
    • Q:
    • EU 2015 CX9 compatibility

      Could you please confirm that this model is a drop-in replacement for the factory installed NB1 Tomtom navigation with Bose audio and parking camera?

      ByJakub

    • Feb 9, 2018
    • A:
    • Dear customer
      This unit can fit your car and it can support your car's amplifier and it can not support your car's factory rear view camera and you can select the option rear view camera when you place order , please place order directly on our website
      https://www.seicane.com/oem-android-2007-2016-mazda-cx-9-with-aftermarket-gps-navigation-dvd-player-car-stereo-touch-screen-wifi-3g-bluetooth-obd2-aux-mirror-link-backup-camera-s18m009

      By Seicane

    • Apr 19, 2024
    • Q:
    • Confirm compatibility 2014 Mazda CX-9 GT

      I have grand touring model with factory installed navigation, back up camera and steering wheel controls. Please let me know if these options are still operable with your product.

      ByMiguel

    • Jun 13, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit can fit your car,and the steering wheel controls can still work after installation.We recommend you can choose the option rearview camera when you place order
      https://www.seicane.com/oem-android-2007-2016-mazda-cx-9-with-aftermarket-gps-navigation-dvd-player-car-stereo-touch-screen-wifi-3g-bluetooth-obd2-aux-mirror-link-backup-camera-s18m009

      By Seicane

    • Apr 24, 2024
    • Q:
    • I have a CX9 2014 model with Bose sound system

      can you please confirm that this unit will fit my car exactly. will it have the needed wire harnesses to connect to the car's original cables or do I have to do any modifications?
      the car came with the 6" system and rear view camera. the installed model number is (CV-VM72G3JM16700072) and the part number is (TK30 66 DV0A)
      Thank you.

      ByOma

    • Jun 2, 2017
    • A:
    • Dear customer,
      Thank you for your inquiry and we are happy to contact you.
      our radio come with all needed cables for installation, and it is plug and play, easy installation,
      so you do not need to do any modifications,
      and this unit can support Rearview Camera,
      so could you please order the Rearview Camera by the link
      https://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207
      Hope it can help you.
      And could you please send us the photo of your car's dashboard?
      Then we can help you to check if this unit will fit your car or not.
      hope you can understand,
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Apr 19, 2024
    • Q:
    • hello what is the difference between this model and model number S168069

      i have one installed in my Mitsubishi outlander with Rockford Fosgate sound system and I had two big issues:
      1) Noise comming from my speakers (regardless if i am listening music or not)
      2) horrible microphone (internal and/or external) that I couldn't use for phone calls at all.

      I wonder if those issues are resolved in this version???

      Can you ship the item from EU in order not to pay additional custom taxes that can go up to 150 € per unit?

      thanks!

      Bymare

    • Dec 6, 2016
    • A:
    • hello
      We recommand S168069 to you,because S168069 is more popular.
      We will value down the price on the package to help you from paying taxes. The price on
      the package will be USD$115.Thank you

      By Seicane

    • Apr 27, 2024

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