Customer Q&A

estimado,
Gracias por tu mensaje y lamentamos mucho haberte hecho esperar.
No se necesitan cables adicionales. Le enviaremos todos los cables e instrucciones necesarios, es plug and play.
¿Podrías enviarnos la foto del salpicadero de tu coche a [email protected]?
¿Y podrías decirnos el modelo y año de tu coche?
Entonces podemos ayudarlo a verificar si esta unidad se adapta a su automóvil o no, espero que pueda cooperar con nosotros.
Espero poder oír de ti pronto.
¡Gracias, mis mejores deseos!

By Seicane

Dear,
yes, our units support steering wheel control.
could you send a photo of your car dashboard to [email protected] ?
then we can check if this unit can fit your car or not.
best regards

By Seicane

Dear,
Thanks for contact us and apologize for the late response.
If the plug of the camera video out cable of your original car is the same as ours camera video in,then it can support your factory backup camera.
Is your dashboard photo the same as ours? if yes, then you can buy it.
https://www.seicane.com/hd-touchscreen-for-2015-2020-ford-mustang-f150-stereo-car-radio-bluetooth-carplay-stereo-system-support-ahd-camera-h7725
Could you please send us the photo of your car's dashboard to [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane

dear,
Our radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app ，also use Sirius/XM app in our android radio

By Seicane

Dear,

Thanks for interested in our product.
yes, it retains all factory options
Could you please send us the photo of your car's dashboard to [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane

dear,
thanks for your message.
so sorry that we have no this payment method.
could you pay via paypal?
Please add this unit to cart and go to payment page. Please select the payment method paypal. Go on and select "Pay with a debit or credit card", and then pay via your credit card. Thank you for shopping with us. The address in your paypal should be the same with you shipping address.
Could you please send us the photo of your car's dashboard to [email protected]?  
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane

Dear,
Thanks for contact us and apologizes for the late response.
have you placed the order yet?
we will send all needed cables and instruction to you, it is plug and play. you can install it by yourself.
if you have problem, you can also contact us, we will help you.
We have a very reliable after-sales service team with engineers who will conduct regular training.
Could you please send us the photo of your car's dashboard to [email protected]?  
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane

dear,
thanks for your message and we are so sorry for keeping you waiting.
you can use the couple buttons at the very top on the touch screen.
Could you please send us the photo of your car's dashboard to [email protected]?  
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane

dear,
thanks for your message and we are so sorry for keeping you waiting.
yes, this unit can fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane

dear,
thanks for your message.
yes, this unit has Built-in CarPlay Android Auto,you can use an apple iPhone with this head unit.
Could you please send us the photo of your car's dashboard to [email protected]?  
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane