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Customer Q&A

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    Tab 1 Body
    • Q:
    • hello i would like to know if this screen can be mounted further up or down on the rotatable mount

      hello i would like to know if this screen can be mounted further up or down on the rotatable mount to better center it in my car

      ByMatthew

    • Apr 28, 2018
    • A:
    • Dear customer
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car and answer your question

      By Seicane

    • Apr 23, 2024
    • Q:
    • will this unit receive the new android 8.0 update??

      i see new units coming with android 8.0, will this unit be available with this new update??

      ByDarwin

    • Mar 27, 2018
    • A:
    • Dear customer
      This unit has android 7.1 now and we will let you know when there is upgrade and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car? Then we can help you to check if it can fit your car

      By Seicane

    • Apr 23, 2024
    • Q:
    • Can this unit fit my 2012 Jeep Grand Cherokee SRT8?

      Can this unit fit my 2012 Jeep Grand Cherokee SRT8?

      ByKrypton

    • Mar 18, 2018
    • A:
    • Dear customer
      This unit can not fit your car and we recommend this unit to you , this unit can fit your car , please place order directly on our website
      https://www.seicane.com/1-din-radio-android-2005-2006-2007-2008-2011-jeep-grand-cherokee-gps-sat-nav-wifi-usb-sd-bluetooth-phone-dvd-player-support-steering-wheel-control-backup-camera-dvr-obd2-tpms-s6933

      By Seicane

    • Apr 25, 2024
    • Q:
    • Pricing has changed a lot.

      A few days ago, this unit was priced around $200. I've been trying to get information from you guys to see if this will fit my vehicle, but you haven't answered my question. How can I purchase the unit at the previous price? Also, what is your return policy if it does not fit?

      ByPricing

    • Mar 8, 2018
    • A:
    • Dear customer
      Before is discounted price and We have one year warranty for this unit. All of our products are covered by a 12-month warranty, for replace and repair.
      And Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 26, 2024
    • Q:
    • What are the dimensions from the front of the mount to the back of the screen?

      Since you won't tell me what dimensions you want me to send you, can you please tell me the dimensions from the front of the mount to the back of the screen?

      ByDimensions

    • Mar 8, 2018
    • A:
    • Dear customer
      You can see the size on our website and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 25, 2024
    • Q:
    • Do you guys want to sell any of these or not?

      I've now sent several requests to find out if this will fit my truck. I've included a photo from the beginning, have resubmitted because you can't click a link, and now you want dimensions? What dimensions? I've given you the exact make and model and a photo of the dash, as requested, and you still can't tell me if it will fit?

      The question is simple. Will this fit in a 2003 Toyota Tundra (photo attached again)? Please let me know exactly what info you need to answer this simple question.

      BySuper annoyed

    • Mar 2, 2018
    • A:
    • Dear customer
      Could you please tell us the size of your car's radio ? Then we can help you to check if i can fit your car , the size of the radio

      By Seicane

    • Apr 25, 2024
    • Q:
    • Will this fit in a 2003 Toyota Tundra?

      https://i.ytimg.com/vi/nOsYGw4JhYM/hqdefault.jpg

      ByAnnoyed

    • Mar 1, 2018
    • A:
    • Dear customer
      Could you please tell us the size of your car's radio ? Then we can help you to check which unit can fit your car , thank you

      By Seicane

    • Apr 27, 2024
    • Q:
    • Can this support around view (360) camera.

      2017 Nissan Titan XD

      ByNath

    • Feb 25, 2018
    • A:
    • Dear customer
      We recommend you can buy the 360° camera on our website and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car
      https://www.seicane.com/universal-360-surround-view-car-parking-assistant-system-with-4-180-cameras-2d-display-backup-reverse-assistance-car-kit-parking-system-s6009

      By Seicane

    • Dec 11, 2023
    • Q:
    • Will this fit in a 2003 Toyota Tundra?

      The console looks like this: https://i.ytimg.com/vi/nOsYGw4JhYM/hqdefault.jpg

      ByBranton

    • Feb 18, 2018
    • A:
    • Dear customer
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Sep 6, 2020
    • Q:
    • For 2005 Hummer H2 SUT

      I have 2DIN 2005 Hummer H2 SUT with OE Bose Navigation Radio, Steeering Wheel Control, Onstar, XM Sirius Satellite Radio.
      Questions;
      NOTE: The size of the unit will fit on the front of my dash.
      1. Is this double DIN or single?
      2. If single, can I just buy a radio faceplate to convert 2DIN to 1DIN?
      3. I will loss my SWC (Steering Wheel Control)? If YES = Do I need o buy a SWC ISO reciever?
      4. Loss my Satellite Radio and Onstar? If yes (loss) I buy reciever, will work?
      5. I have an HD back up camera with mini 5pin 2.5mm male plug with 1 red power bare wire (pic attached) this will work on your unit?
      Please see also attached the picture of my vehicle dash.
      Thank you
      my email: [email protected]

      ByJoe

    • Feb 7, 2018
    • A:
    • Dear customer
      The radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app , or you can also download the free Sirius/XM app on this android unit.
      And this unit 2 din unit and it has navigation and your car's steering wheel controls can still work after installation and could you please tell us the size of your car's radio ? Then we can help you to check if it can fit your car , thank you

      By Seicane

    • Apr 18, 2024

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