Customer Q&A

9.7 Inch HD Touchscreen Android 10.0 Car Stereo for 2011-2019 Cadillac ATS XTS ATSL SRX CTS with Built-in DSP Carplay 4G support Steering Wheel Control Digital TV DVR

Regular Price: US$788.00

Special Price: US$326.00

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Q: My factory HMI unit is non functional. Does this unit rely on the HMI box in the car? 2016 Cadillac ATS coupe ByJason Oct 14, 2024

A:
Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to our email: [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

what " the HMI box" do you mean? could you show us a photo?

By Seicane
May 3, 2025
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Q: Are there extra RCA outs to hook up an amplifier if I wanted to connect a subwoofer? I really like this, I want it but I need to know if there's RCA outs for an amplifier or do I still need to run a converter? Thank you! ByKip Jul 2, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
This unit can work with amplifier and subwoofer.
we will send amplifier cable to connect your amplifier. it is plug and play.
Could you please send us the photo of your car's dashboard to our email: [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 29, 2025
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Q: Heated seats and back up camera My factory heating and air conditioning panel has the heated seats buttons on it. Will this replacement unit have the heated seat switch buttons built into it? Also does my factory back up camera integrate and function on this unit? ByHank Jun 15, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
1. you can use the heated seat switch buttons on the touch screen.
2.If the plug of the camera video out cable of your original car is the same as ours camera video in(NO.5),then it can support your factory backup camera.
3. This unit will fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

By Seicane
Apr 13, 2025
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Q: Anyone know why sound will not play for replace of 2016 Cadillac srx I replace the radio and I can make and receive call and hear everything fine but when I play music I cannot hear anything ByZookoo Dec 25, 2023

A:
Dear,
So sorry for the trouble caused to you.
To help you quickly, could you give us your order number?

By Seicane
Apr 26, 2025
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Q: Will this unit fit in a 2013 cadillac ats It has the onstar and bose factory package ByKobi Nov 27, 2023

A:
"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
May 6, 2025
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Q: Will the factory rear view camera work or do you have to buy yours? 2013 Cadillac XTS Will the factory rear view camera work or do you have to buy yours? 2013 Cadillac XTS ByJared Jan 4, 2023

A:
Dear,
Thanks for contact us and apologizes for the late response.
we suggest you buy the rear view camera from us；
https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 29, 2025
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Q: Where can I get an installation manual for this? Need manual for installation ByKris Mar 8, 2022

A:
dear,
here is the manual. hope it can help you.
https://www.seicane.com/cadillac-2011-2019-cd-radio-upgrade-replacement-installation-guide-h7676#tab4

if you have any problems, please feel free to contact us, we will help you.

By Seicane
Apr 29, 2025
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Q: Will this unit fit my srx and still have factory functions? 2013 srx ByJames Oct 19, 2021

A:
dear,
yes, this unit can fit your car. it still has factory functions.
looking forward to your purchase. have a nice day.

By Seicane
Feb 20, 2025
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Q: Compartment Behind AC Controls Does this unit keep the compartment and still allow the AC control to raise and lower? Based on the design I see I don't think so, but figured I would ask. ByMike Oct 16, 2021

A:
dear,
which compartment did you mean? could you please send the picture to us? then we can check.
yes, this unit still allows the AC control to raise and lower.

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
Feb 8, 2025
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Q: I have a 2018 ATS and I love my car radio but Does anybody know the password to I have a 2018 ATS and I love my car radio but Does anybody know the password to this thing. ByJay Oct 9, 2021

A:
dear,
could you please try 8888?

By Seicane
Apr 20, 2025
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