Customer Q&A

HD Touchscreen 9.7 inch Radio for 2011-2015 Hyundai Sonata with Android 10.0 Built-in Carplay GPS Navigation Bluetooth 4G/WIFI support DAB+ Steering Wheel Control

Regular Price: US$399.00

Special Price: US$269.00

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Q: Fitment Wondering if this will work with my trim. 2012 hyundai sonata se 2.0T. ByBeek72 Jan 6, 2023

A:
Dear,

This is Seicane.
Thank you for your interest in our item.
Could you kindly provide us a picture of the whole dashbaord ? then we can check it better that if this unit can fit your car or not.
The picture you sent we can see a part of your dashboard only.
Best regards

By Seicane
May 15, 2025
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Q: Will the radio work with this set up Will the radio fit in this and how will the emergency light button fit in the new setup? ByKaleb Dec 17, 2022

A:
Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
yes, the emergency light button will fit in the new setup, it will work as original.

By Seicane
May 16, 2025
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Q: Will this unit fit and work with 2013 Hyundai hybrid limited? Will the OEM back camera still work? Any concerns using it with a hybrid car ByJohn Aug 31, 2022

A:
dear,
if the plug of the camera video cable of your original car is the same as our plug(NO.28),then it can support your OEM back camera.
it has no concern using it with a hybrid car. it will work well.

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
Jun 8, 2025
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Q: Product Compatibility Is this unit compatible with my version of oem radio? My passenger airbag indicator is located above the climate controls instead of next to the vent or above radio. Where would this indicator get replaced? ByMTA Jun 22, 2022

A:
dear,
this unit can fit your car perfectly,looking forward to your purchase.
you can use the passenger airbag indicator on the touch screen .

By Seicane
May 15, 2025
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Q: Is this compatible with iPhone users ? It says android play what about apple products? ByStagnee Jun 20, 2022

A:
dear,
yes,this unit has built-in CarPlay Android Auto ,it is compatible with iPhone users.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Feb 26, 2025
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Q: I bought this, my credit card shows the transaction, but there is no way for me to track the package Nothing saying it’s been shipped. I PAID for 3-5 day express shipping at an extra cost. When I go into the my order section it doesn’t even say I have an order. Please get back to me. I sent an email to your team but haven’t heard back at all either. ByJonathan Jun 3, 2022

A:
dear,
we are checking and will reply you in your email address.

By Seicane
Jun 7, 2025
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Q: In the picture where it shows before and after. In the after you can’t see the 4 way emergency light button. After install how do you use the 4 ways? ByJonathan May 26, 2022

A:
dear,
you can use the 4 ways on the app of the touch screen.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Jun 7, 2025
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Q: Will this fit my 2011 Hyundai Sonata? And can I keep steering wheel controls? ByJonathan May 26, 2022

A:
dear,
yes,our unit can keep steering wheel controls.
this unit can fit your car perfectly and looking forward to your purchase.

By Seicane
May 28, 2025
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Q: Can this be made to have wireless apple carplay? I want to buy I just want to know if i can make it wireless carplay ? ByJonathan May 16, 2022

A:
dear,
yes, this unit has build-in wireless carplay.

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
May 15, 2025
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Q: Do you ship to Canada and how long does it take to receive everything? Is there any customs fee ? Thank you ByRed Feb 15, 2022

A:
dear,
of course, we can ship to Canada.
we need 1-5 days to process your order,and then it takes about 3-5 days to reach your door after shipping.
we will value down the price on the package to help you reduce the tax,usually most of our customers don't need to pay for the tax.

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
May 12, 2025
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