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Customer Q&A

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    Tab 1 Body
    • Q:
    • You said it has CarPlay built-in. Does it also have Android Auto support built-in?

      Is it just as easy as plugging a iOS or Android device into USB for it to start CarPlay or Android Auto? Or do you have to press buttons on the unit or phone for it to start? Also, we have 2 drivers - one uses iOS and one uses Android. Will it automatically start the correct one when plugging in each device?

      ByMarc

    • Feb 10, 2020
    • A:
    • yes,there is carplay built in the unit.it also have Android Auto support built-in

      By Seicane

    • Apr 20, 2025
    • Q:
    • Would this fit my Honda Accord EX 2012

      10.1 Inch HD Touch Screen Android 9.0 Car Stereo Radio For 2008-2012 HONDA ACCORD 8 GPS Navigation Bluetooth Music 4G WIFI Support Backup Camera Steering Wheel Control DVR OBD2 TPMS Mirror link 1080P Video

      ByPeter

    • Jan 21, 2020
    • A:
    • so sorry,this unit will not fit for your car.and there is no unit for your car.

      By Seicane

    • Apr 20, 2025
    • Q:
    • Apple Carplay

      Do you need to purchase the Apple CarPlay USB dongle for CarPlay to work?

      ByPooman23

    • Jan 14, 2020
    • A:
    • Dear,the carplay is built in the unit.you don't need to buy it separately.

      By Seicane

    • Apr 20, 2025
    • Q:
    • Will this unit work on my 2011 Accord SE with standard stereo without SatNav & premium audio?

      1.Will this unit work in its entirety with my factory unit?
      2.Will the wiring harness fit the factory unit and be able to control all the modes, vol and ch from the steering wheel buttons such that when i press the mode button on the steering the source changes on the Seicane unit and the factory unit. Meaning when the mode is on radio both units are on radio and changing the channels will sync on both units.
      3.Will I have to use the Aux port in the handrest or will it be used from the ports in the back of the unit

      Please see the attached photos of my dash and back of the factory unit

      ByFaraz

    • Nov 14, 2019
    • A:
    • Dear,yes,the unit could fit for your car.and it could support the steel wheel control.
      the unit will come with all needed cables.and it will be used from the ports in the back of the unit

      By Seicane

    • Apr 20, 2025
    • Q:
    • I am sending you photo and year and model of my car

      My order # 105314896.
      2010 Honda Accord 8th gen

      ByTerence

    • Oct 3, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?

      By Seicane

    • Apr 20, 2025
    • Q:
    • What is the shipping cost to Perth Western Australia post code 6164

      For 10.1 Android 9 complete unit to fit 2010 Honda Accord

      ByTerence

    • Oct 3, 2019
    • A:
    • Please add this unit to cart,then choose the country you want to ship to, Shipping fees will be estimated by our system automatically.

      By Seicane

    • Apr 20, 2025
    • Q:
    • Instructions

      Hi is there a step by step instruction to install the unit?

      ByJV

    • Sep 16, 2019
    • A:
    • Dear,so sorry.we don't have the instruction on line.we will ship it along with your order.

      By Seicane

    • Apr 20, 2025
    • Q:
    • How to turn in elements?

      Hello. I am trying to figure out how to turn on/activate the element buttons display/light. The only time the elements illuminate is when the color is changed in the setting menu. When the color is selected the elements illuminate for 3 seconds before turning off. Please assist in turning these on. It is very hard to see the element buttons at night without the illumination.

      ByAc

    • Aug 24, 2019
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Apr 20, 2025
    • Q:
    • What are purpose of the two brackets below the head unit?

      2009 Honda Accord EXL.
      The brackets are for relocating the small OEM display into lower part in front of the shift knob?
      Please see pictures.
      Thanks.

      ByJD12

    • Aug 23, 2019
    • A:
    • Dear,They play a role in assisting the installation

      By Seicane

    • Apr 20, 2025
    • Q:
    • Will I still 802072when I replace it with the head unit ?

      My car is 2009 Honda Accord EXL.
      The small original display is still usable by relocating it, no affected or changed with all of the buttons and controls functionality?
      Please see attached pictures. Please verify the location where the small original display goes.
      Thank you.

      ByJD12

    • Aug 23, 2019
    • A:
    • Dear,yes,you will be still able to use the small screen.

      By Seicane

    • Apr 20, 2025

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    Tab 2 Body