Customer Q&A

OEM 12.1 inch Android 10.0 for Ford Everest Ranger 2016-2021 Radio GPS Navigation System With HD Touchscreen Bluetooth Carplay support OBD2 DVR TPMS

Regular Price: US$779.18

Special Price: US$509.00

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Q: i am asking how to solve these issues i bought your product but there are so many problems. Screen issues, humming sounds in subwoofer, original camera not working and many more. i think unit is defective. 1 yr warranty you said. Byroy Mar 17, 2025

A:
Dear,
Sorry for the trouble caused to you.
To help you quickly, we will forward your email to our after-sales colleague, they will reply you today later.
Here is the email address: [email protected]
You can also contact them. Don't worry, we are responsible for your order.

By Seicane
Apr 21, 2025
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A:
Dear,
Sorry for the trouble caused to you.
To help you quickly, we will forward your email to our after-sales colleague, they will reply you today later.
Here is the email address: [email protected]
You can also contact them. Don't worry, we are responsible for your order.

By Seicane
Apr 26, 2025
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(8) | (6)

Q: can you give me a introductory price for this unit? this is a very expensive unit so maybe you can give me a special price so i cn can you give me a specialwrite a review. thank you Byroy May 21, 2024

A:
Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to our email: [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

we can give you 3% off discount ,you can use the code of SC3,is that ok?

By Seicane
Apr 21, 2025
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Q: i really want to try your product for my ford everest 2016 but i am afraid there still no reviews i really want to try this product from your company but i am afraid because there is still no reviews yet with this unit. Hope i can vbe the frist one to review it Byroy May 21, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
This radio is a new product, so there is no review yet.it is the best.
All of our products are covered by a 3 year warranty for its replacement and repair.
Could you please send us the photo of your car's dashboard to our email: [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 25, 2025
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Q: mine is everest 2016 no push button. your accessory has push button hole. and there is a name seicane printed in the unit and accessory? Byroy May 19, 2024

A:
Dear,
Thanks for your message.
There will be no name seicane printed in the unit and accessory.
Could you please send us the photo of your car's dashboard to our email: [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 22, 2025
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Q: hello , i know it will fit my car. what i want to know if it retains my park assist info and control of my interior lighting Byroy Mar 17, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
Our engineer need your original car's dashboard photo to check if it retains your park assist info and control of your interior lighting.
Could you please send us the photo of your car's dashboard to [email protected]?
then we will check for you.

By Seicane
Mar 28, 2025
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Q: my car model is ford everest 2015-2016 sync 2 with park assist and ambient light control everest 2015-16 sync 2 with park assist Byroy Mar 15, 2024

A:
"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
Apr 18, 2025
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Q: can this unit control the built in ambient lights of ford everest? and, can it show the information foar built in car park assist? Byroy Mar 11, 2024

A:
"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"
For your questions, our engineer need your dashboard photo to check it.

By Seicane
Mar 24, 2025
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