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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Can you ship the unit without the bezel or can the unit be removed?

      N/A

      ByRob

    • Aug 28, 2019
    • A:
    • Dear,actually,the unit will come with the frame as the kits.the unit and the frame would be separated in the package.

      By Seicane

    • Aug 1, 2023
    • Q:
    • Peach

      What's the difference between dark peach and regular peach color trim?

      ByPeach

    • Aug 5, 2019
    • A:
    • Dear,you could choose the color based on your car's dashboard.it is just the color difference.

      By Seicane

    • Apr 26, 2024
    • Q:
    • what i difference 255 use adroid and 365 android

      fff

      ByRAJIN

    • Jul 30, 2019
    • A:
    • Dear
      Model:H233L-L: Android 9.0, 2G+16G, Quad-core CPU, Plug and play, SWC, CarPlay Support, IPS Screen

      Model:H233L: Android 9.0, 4G+32G, 8-core CPU, Plug and play, SWC, CarPlay Support, IPS Screen

      By Seicane

    • Jul 9, 2023
    • Q:
    • this suitable for 2002 s class 500 you have any sample photo iam living in uae how many days will

      how days will take deliver
      uae dubai my car dash pictures al ready send

      Byrejin

    • Jul 30, 2019
    • A:
    • dear,
      so sorry that we have no sample photo ,our unit is in our warehouse,we couldn't take a photo for you.
      We need 1-2 days to process your order,and then it takes about 6-7 days to reach your door after shipping.
      this unit can fit your car,you can place order on page.

      By Seicane

    • Feb 5, 2024
    • Q:
    • Will this player support my Bose system in my 2000 S430? If so, is there anything else I need

      to purchase to support that? Also, besides a camera, what do I need to support the use of a camera? I would like complete use of the player, therefore, I would like to make one complete order. Thanks!

      ByBrother May

    • Jul 25, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      and you could option the Optical fiber decoding box to support the bose system.
      and it could support the external camera but could not support the factory camera.
      you need to buy the adapter to support the factory camera.but we don't have the adapter on sale.

      By Seicane

    • Jun 7, 2023
    • Q:
    • Does this unit have a built in equalizer?

      Would I need to get a DSP?

      ByJason

    • Jun 21, 2019
    • A:
    • Dear,yes,the unit is built in equalizer but it is not a DSP.

      By Seicane

    • May 1, 2024
    • Q:
    • Do you carry the necessary adapter to use this unit for a 2000 S430 with Bose system?

      Thank you

      ByJason

    • Jun 20, 2019
    • A:
    • dear,
      we will send all needed cables to you for free,it is plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 26, 2024
    • Q:
    • Fiber Optic

      Hello,

      Would this unit work with this harness? This is the only harness on the back of this Mercedes. Its a 2004 Mercedes S500

      ByCameron

    • Jun 19, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • Jul 3, 2023
    • Q:
    • Can you receive and make phone calls with this unit?

      Will I need carplay or an additional unit or equipment

      ByDavid

    • Jun 19, 2019
    • A:
    • Dear,yes,of course.you could receive and make phone calls with this unit.
      the carplay is built in the unit.

      By Seicane

    • Jul 3, 2023
    • Q:
    • Will this unit require an external amp or does it have its own power source

      How many watts is this unit

      ByDavid

    • Jun 14, 2019
    • A:
    • Dear,the unit is 4×45W and does not have its own power source.

      By Seicane

    • May 2, 2024

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    Tab 2 Body