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Customer Q&A

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    Tab 1 Body
    • Q:
    • Can you upgrade the android version 10 to the current version 12?

      Looking to buy the tesla screen for my 2012 dodge durango. I see it comes with version 10.
      Can I download and update to version 12 or newer?
      Will updating mess up the programming?
      Will it come with the latest version when ordering.

      Last but not least. If the os is updated to the latest version and there becomes a problem with it.
      Is there a way to update the firmware on the unit itself?

      ByMICHAEL

    • Sep 4, 2024
    • A:
    • Dear,
      Thanks for your message.
      It only has Android 10.0 version.
      Generally we don't suggest the customer to upgrade the unit,because the system will be chaotic,and some functions may be not available.
      hope you can understand.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!


      By Seicane

    • Apr 21, 2025
    • Q:
    • Apple CarPlay

      Is the Apple Carplay wired or wireless?

      ByAu

    • May 15, 2024
    • A:
    • dear,
      Thanks for your message.
      the Apple Carplay is wireless..
      Could you please send us the photo of your car's dashboard to our email:[email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 28, 2025
    • Q:
    • Will the included radio connectors fit my 2011 Dodge Durango Uconnect RHB radio connections?

      Interested in knowing if my vehicles OEM radio system connections will fit this system connectors and allow me to retain all current vehicle's stock features i.e. rear view camera, front-rear A/C control, steering wheel controls, etc.

      Thank you.

      William

      ByWilliam

    • Sep 6, 2023
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      yes, the included radio connectors will fit your car perfectly.
      we will send all needed cables to you, it is plug and play.
      yes, you will retain all current vehicle's stock features i.e. rear view camera, front-rear A/C control, steering wheel controls, etc.

      By Seicane

    • Apr 21, 2025
    • Q:
    • Will the included radio connectors fit my 2011 Dodge Durango Uconnect RHB radio connections?

      Interested in knowing if my vehicles OEM radio system connections will fit this system connectors and allow me to retain all current vehicle's stock features i.e. rear view camera, front-rear A/C control, steering wheel controls, etc.

      Thank you.

      William

      ByWilliam

    • Sep 6, 2023
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      yes, the included radio connectors will fit your car perfectly.
      we will send all needed cables to you, it is plug and play.
      yes, you will retain all current vehicle's stock features i.e. rear view camera, front-rear A/C control, steering wheel controls, etc.

      By Seicane

    • Apr 21, 2025

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    Tab 2 Body