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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Can I get a copy of the user manual?

      PDF is best.

      ByMel

    • May 18, 2025
    • A:
    • OK, we will send you the user manual in PDF format.

      By Seicane

    • May 23, 2025
    • Q:
    • Would this work on an aftermarket head unit?

      I have a jvc single din head unit. Would this work with that?

      ByEljorgee

    • May 6, 2025
    • A:
    • Thanks for contact us and sorry for keeping you waiting.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      By Seicane

    • May 31, 2025
    • Q:
    • Is the rear camera water proof? Can I buy a replacement camera if it gets damaged?

      Can the rear camera be mounted on the exterior of the vehicle?

      ByChris

    • Jan 14, 2025
    • A:
    • Dear
      Thanks for your message.
      1. Yes, the rear camera is waterproof
      2. Yes, you can buy a replacement camera if it gets damaged
      3.Yes, you can mount the rear camera on the exterior of the vehicle
      Have a nice day!

      By Seicane

    • May 31, 2025
    • Q:
    • What is the length of the rear view camera cable? Can it be extended for use in a large SUV?

      I hope to install in a 2005 Ford Excursion, the largest SUV ever built and I want to know if the cable will be long enough to get to the back of the vehicle.

      ByChris

    • Jan 14, 2025
    • A:
    • Helo
      The cable is 100mm

      By Seicane

    • Jun 1, 2025
    • Q:
    • Mr.

      555

      Byghovjnjv

    • Dec 7, 2024
    • A:
    • Dear,
      Thanks for your message.
      May i help you?

      By Seicane

    • May 31, 2025
    • Q:
    • split screen with apple carplay

      does split screen function work with apple carplay?

      Bydang

    • May 1, 2024
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      Of course, split screen function will work with apple carplay.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jun 1, 2025
    • Q:
    • Levorg 2017

      Hello i have a levorg 2017 with back camera OEM can i fit this Radio Plug and Play with the OEM USB Ports and OEM antenna and OEM GPS ? or i need Something of Adapter? Pls Tell me
      Greetings Artur

      ByArtur

    • Mar 17, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1.we think it will not work with the OEM USB Ports.
      2.you can use GPS via carplay. no need antenna.

      By Seicane

    • May 27, 2025
    • Q:
    • I see this unit has a GPS antenna input, does it come with an antenna ?

      I see this unit has a GPS antenna input, does it come with an antenna ?

      Bybrown

    • Mar 5, 2024
    • A:
    • dear,
      Thanks for your mesage.
      it doesn't come with an antenna .

      By Seicane

    • May 27, 2025
    • Q:
    • how split screen like the image

      how split scrren on android auto one side the camera other side the map

      ByOMAR

    • Jul 13, 2023
    • A:
    • dear,
      we have attached the video in this meesage.
      could you contact us in your email?
      [email protected]

      By Seicane

    • May 11, 2025
    • Q:
    • is there an option to connect it to the fuse box to use 24h monitoring?

      So to stay on when the car is offline. thanks

      ByDario

    • Jul 12, 2023
    • A:
    • Dear,
      Thanks for contact us and apologize for the late response.
      B+, that is, the yellow line must be connected, otherwise 24-hour parking monitoring cannot be realized.

      By Seicane

    • May 23, 2025

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