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Customer Q&A

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    Tab 1 Body
    • Q:
    • How long would it take for shipping to ? Oregon ??

      The dalles Oregon

      BySTI11

    • Jan 31, 2021
    • A:
    • dear,
      We need 1-5 days to process your order,and then it takes about 3-5 days to reach your door after shipping.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Jun 25, 2025
    • Q:
    • Postage to Austraiia

      Hi guys,

      Thank you for my Seicane stereo, works great. I want another for wife's car. Can you still send to Australia. I understand there is a freight delay. But if it is possible. I will purchase another.
      Thank you for your time.

      ByMattyC

    • Oct 10, 2020
    • A:
    • Dear,yes,we can deliver to you there.please place the order directly on our website.

      By Seicane

    • Jul 5, 2025
    • Q:
    • Will this fit my 2009 Subaru Impreza 2.5i?

      If it DOSENT do you know of any that will?

      ByDahmien

    • Sep 10, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Jul 4, 2025
    • Q:
    • how do i use the car play dongle?

      I recently installed the Car Play dongle and the guide says i need to tap the Auto Play icon but my radio does not have that icon anywhere on the screen.

      Byanthony

    • Aug 16, 2020
    • A:
    • to help you quickly,may i know your order number?

      By Seicane

    • Apr 29, 2025
    • Q:
    • Will my 2010 Subaru Forester be compatible with the Apple CarPlay? If so how do I set up apple carpl

      I’ve added a picture

      ByBrandon

    • Aug 15, 2020
    • A:
    • dear,
      you need to buy the carplay extraly,it is plug and play.
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      this unit can fit your car,pls place order on page.

      By Seicane

    • Jun 1, 2025
    • Q:
    • Can I stream my Apple CarPlay onto the dashboard without the use of the dongle?

      I have an iPhone 8

      ByBrandon

    • Jul 28, 2020
    • A:
    • dear,
      so sorry that you need to buy the carplay extraly:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 29, 2025
    • Q:
    • Will this fit in a 2009 Subaru Impreza?

      Was wondering if the head unit will fit in my subaru Impreza 2009, picture looked like it might but wanted to make sure!

      ByCJ

    • Jul 18, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 29, 2025
    • Q:
    • Will this device support Apple Carplay?

      Apple Carplay for Iphone 11 Pro

      ByJoaquin

    • Mar 7, 2020
    • A:
    • hello,yes,it can support carplay.but you need to buy the carplay separately.

      By Seicane

    • Jul 3, 2025
    • Q:
    • 2013 SUBARU WRX

      IS THIS RADIO WILL FIT A 2013 SUBARU WRX WITH AUDIO CONTROL IN THE STEERING WHEEL

      ByMARTIN

    • Dec 12, 2019
    • A:
    • dear,
      our unit can support steering wheel control.
      this unit can fit your car,pls place order on page.

      By Seicane

    • Apr 25, 2025
    • Q:
    • Your website shows that you do not send item to Australia? Is this correct?

      I note in your previously answers to a different buyer that you supply Australian maps fpr navigation. So please explain why I cannot purchase this item. Thanks

      ByMatty

    • Nov 5, 2019
    • A:
    • Dear,yes,because this unit is only shipped from UK.
      so we recommended this unit for your car.
      https://www.seicane.com/oem-hd-touchscreen-multimedia-player-gps-radio-gps-navigation-system-for-subaru-forester-with-usb-support-3g-4g-wifi-rearview-camera-dvr-obd-ii-h2023k

      By Seicane

    • Jul 5, 2025

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    Tab 2 Body