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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will this work with Sirius XM radio

      Kem has it

      ByEric

    • Apr 15, 2025
    • A:
    • Thanks for contact us and sorry for keeping you waiting.
      Could you please send us the photo of your car's dashboard by mail?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      By Seicane

    • May 23, 2025
    • Q:
    • I just received the unit for 2017 Honda ridgeline

      I received the unit and upon inspection I noticed that on the harness bag they are three individually GPS antennas but there is only one GPS plug, so why are there so many? Could you please explain. Also the front unit touch screen has a screen protector but has many scratches, is this just to protect the screen during shipping and installation,and removed later, or this is there to stay permanently?

      ByDevisM

    • Jan 11, 2025
    • A:
    • Dear
      Thanks for your message.
      1.It should be the GPS antenna and 2 of 4G antennas, please install it refer to the wiring diagram in attachment.
      2.For the plastic film on the screen, you need to remove it. It is to protect the screen during shipping and installation.
      If there is any question during installation or using, you can contact our after-sales staff directly, the email is :[email protected]
      Have a nice day!

      By Seicane

    • May 23, 2025
    • Q:
    • Is this compatible with 2017 Honda Ridgeline RTS?

      Will this be able to connect with the factory Backup Camera and Steering Wheel Controls?

      ByMark

    • Jul 17, 2024
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's full dashboard to our email: [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      If the plug of the camera video out cable of your original car is the same as ours camera video in(NO.5),then it can support your factory backup camera.
      This car radio can connect to your Steering Wheel Controls.

      By Seicane

    • May 23, 2025
    • Q:
    • Will this be compatible with my Rear Entertainment System and my back up camera?

      I have a 2016 Honda Pilot Elite with Nav/RES.

      By16 Pilot Elite

    • Feb 18, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, it is compatible with your Rear Entertainment System and back up camera.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 23, 2025
    • Q:
    • Will it fit for my honda pilot 2016 touring?

      It comes with clarion sounds system. Will the rear aux panel work with this?

      ByJesus

    • Apr 1, 2023
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "
      For clarion sounds system, our engineer need your dashboard photo to check if it can work or not.

      By Seicane

    • May 23, 2025
    • Q:
    • Honda passport 2019 sport

      I have honda passport 2019 sport...can i use 10.1 inch android honda pilot ?? This is fit

      ByBao

    • Jul 31, 2022
    • A:
    • dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 9, 2025
    • Q:
    • 2018 Honda Pilot

      Will I still be able to use my stock side view camera with this unit using the provided harness?

      ByLarry

    • Jan 29, 2021
    • A:
    • dear,,
      yes,our unit can work with your stock side view camera,we will send all needed cables to you,it is plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 21, 2025
    • Q:
    • What happened when the product not brings the correct power harness??? The answer is in the details

      The whole process of installing the radio to my vehicle has been frustrating and disappointing. The power harnesses do not match, photos of the problem have been sent to them and now they request a video. I don't really recommend them as a product, not as a company. I had high expectations for the product, but in the end I was disappointed. Of this I don't bother you anymore. I decided not to make further arrangements with Seicane, they are the most incompetent company I have ever seen.

      ByLuis

    • Jun 9, 2020
    • A:
    • hello,to help you quickly,may i know your order number?

      By Seicane

    • May 7, 2025
    • Q:
    • H2297L Unit

      I have a 2019 Honda Ridgeline, it has the same dash layout as the 2018 pilot. My question is in regards to features that my factory radio accesses. With my factory head unit I have access to what Honda calls an inbed audio system. I am interesting in upgrading the radio but do not wish to loose the ability to utilize the feature in my truck. Also, there back up camera has multiple views, I would like be able to retain that feature as well. Is it possible to do that with this head unit?

      Bychad

    • Nov 15, 2019
    • A:
    • dear,
      our unit can support these features as you mentioned.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 5, 2025
    • Q:
    • pilot elite 2017

      whant to know if this radio can replace my pilot Elitte 2017 oem radio... if it does it will keep the functions

      ByAl

    • Oct 28, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 14, 2025

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