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Customer Q&A

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    Tab 1 Body
    • Q:
    • Hi does the your radio will fit to my dashboard with all features ?

      My car is a 2015 Mustang ecoboost premium sync 2 with voice cammand navigation

      ByAdrian

    • Nov 16, 2017
    • A:
    • Dear customer
      This unit can fit your car and this unit can not support voice cammand, please place order directly on our website
      https://www.seicane.com/inch-android-radio-for-2015-ford-mustang-with-3g-wifi-bluetooth-gps-navigation-system-capacitive-touch-screen-tpms-dvr-obd-ii-rear-camera-aux-headrest-monitor-control-usb-sd-video-s085702

      By Seicane

    • Jun 2, 2025
    • Q:
    • Hello my friend. I would like to receive a discount coupon code for the 2016 17 radio

      2016 Ford Mustang

      ByAnthony

    • Nov 2, 2017
    • A:
    • Dear customer
      This unit can fit your car and for your shopping experience , you can use the discount code SEICANECODE5 when you place order and please place order directly on our website
      https://www.seicane.com/inch-android-radio-for-2015-ford-mustang-with-3g-wifi-bluetooth-gps-navigation-system-capacitive-touch-screen-tpms-dvr-obd-ii-rear-camera-aux-headrest-monitor-control-usb-sd-video-s085702

      By Seicane

    • Jun 2, 2025
    • Q:
    • 5 questions

      Nǐ hǎo!

      I have the 4 inch base model 2017 mustang. So I believe the unit can fit.

      1. Will I need to buy your backup camera or can I plug the existing camera into this radio?

      2. Can you please link or send me an installation manual/instructions

      3. As far as audio quality, how many channels does it support and what is the wattage per channel

      4. Is there a warranty?

      5. How will I get my money back if the unit is defective?

      Xièxiè

      ByTatm

    • Sep 4, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit can not support your car's factory rear view camera and we recommend you can purchase the option rear view camera when you place order
      And this unit is just plug and play ,easy installation , you can follow the link to install it
      https://www.seicane.com/2015-ford-mustang-cd-radio-upgrade-repalcement-installation-guide-s085693#tab3
      And the audio quality has 4 channels ,each is 41W , and We have one year warranty for this unit. All of our products are covered by a 12-month warranty, for replace and repair.
      We can also accept return , you can contact us when you have questions
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Jun 11, 2025
    • Q:
    • Is reverse sensing system and Rear View Camera-Park Aid supported?

      I have a 2017 Mustang V6 Convertible with Sync

      In display image:
      ParkAid- while lane lines & center dotted lines, turn with steering
      Reverse Sensing System: Top right car image

      Byharuitk

    • Jul 21, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit can support your car's original BOSE amplifier. Your steering wheel controls can still work after installation
      And this unit can not support your factory rearview camera,so we recommend you can select the option rearview camera when you place order
      This unit can fit your car,please place order directly on our website
      https://www.seicane.com/inch-android-radio-for-2015-ford-mustang-with-3g-wifi-bluetooth-gps-navigation-system-capacitive-touch-screen-tpms-dvr-obd-ii-rear-camera-aux-headrest-monitor-control-usb-sd-video-s085702

      By Seicane

    • Jun 11, 2025
    • Q:
    • Are you able to custom order these with more RAM?

      I would like this set up but with more RAM.

      By1m2

    • Jul 1, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit is DDR3 1GB RAM and 16G Nand flash
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can check which other unit fits your car and with more RAM.

      By Seicane

    • Jun 11, 2025
    • Q:
    • Hello

      Hello, my Name is Dimitriy i am an Owner of Mustang 5.0 EU Modell with Sync 2...

      I would like to upgrade my Navigation System. For me is very Important that all sets which offer Standt Sync will be included in your DVD Player Andriod 6.0

      It menns Rear Camera Viewer , Speak Command , and for sure Navagation.

      I would like to Have Video / 3g Internet on my DVD Player so i could connect to Internet from it as example to YouTube.

      What about Any Free space on it ? can i save somethink on it ? how can i do it ? will i Need to buy somethink extra or ?

      Will i be able to combain it together with USB stick?

      ByDimitriy

    • Jun 14, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      The unit has 3G and WIFI Internet Connection: Built in with WIFI module for direct connection to WIFI wireless hotspots and support optional 3g dongle. You can enjoy convenient e-life whenever and wherever for online entertainment such as video, TV, movie, music, radio and online communication including YouTube, Twitter, MSN, Facebook and other services
      And this unit can support dvd and it can together with USB stick.You can manage files on external storage devices by selecting, copying, pasting and deleting the files
      And we recommend you can choose the option rearview camera when you place order
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Jun 15, 2025
    • Q:
    • Rear view camera

      at checkout it asks if I want to add any options. One of them being a rear view camera. Do I need to pick that so that the rear view camera on my mustang will work with it? I don't want to buy it and the camera not work. Also, how long will it take to get to me in Florida if I buy today?

      ByDylan

    • May 6, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      this unit can support the Rearview Camera,
      and you can order the Rearview Camera by the link
      https://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207
      and this unit can fit your car, please place an order directly on our website.
      and when we send the parcel to you, you just need 3-12 business days to receive it,
      hope you can understand.
      If you need any help, feel free to contact us.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Jun 13, 2025
    • Q:
    • Ok I baught this stereo works great I just wanted to know where do I stick the sd card ?

      Where do I stick the ad card ? How do add music to it?

      ByLuid

    • May 4, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      we are so sorry to tell you this unit has no SD slot,
      it is built-in SD card, and the SD Capacity is 32G Maximum Capacity,
      so you can connect bluetooth, 3G and WIFI Internet , Mirror Link to listen music or add music,
      hope you can understand.
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit will fit your car or not.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Jun 7, 2025
    • Q:
    • Where will this be shipping from?

      Where will this be shipping from?

      ByDylan

    • May 4, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      we will send the parcel to you from China,
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit will fit your car or not.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Jun 12, 2025
    • Q:
    • Android 10.2 radio

      You didn't answer my question.
      Is the Android radio rooted?
      You already verified this fits my mustang below.

      By1m2

    • Apr 10, 2017
    • A:
    • Dear customer
      I am sorry to let know you that the Android radio is not rooted .
      it will cause this unit unstable , hope you would understand

      By Seicane

    • Jun 15, 2025

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