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Customer Q&A

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    Tab 1 Body
    • Q:
    • "We may send you radio with black back"?

      Hello,

      I would really rather get the grey chassis that is described in the specs, not the black one. If I order, how will I know if you plan to send me the black one? Can I return if it I don't like what was sent?

      ByJeff

    • Aug 6, 2023
    • A:
    • dear,
      thanks for your message.
      the grey chassis has been updated to the black one, it is the newest and better.
      Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jan 28, 2024
    • Q:
    • I see that you can attach a phone to it. What of phone can attach to it, android or i-phone?

      I have a 2012 Kia Optima EX and I am looking to replace the radio with a touch screen with a back up camera.

      ByWilliam

    • Jan 2, 2020
    • A:
    • Dear,the unit could support android and i-phone.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Jan 29, 2024
    • Q:
    • Hello, I have a kia optima 2012 ex

      Hello, I have a kia optima EX 2012
      I wanted to know if this simply a plug and play?
      Will I lose my steering wheel controls?
      What about my factory OEM backup camera?

      ByJay

    • Nov 7, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      it could support the steel wheel control and external camera.

      By Seicane

    • Mar 28, 2024
    • Q:
    • What TV lines of backup cams is this compatible with.

      I noticed some are 420 TV lines and some are 520 does this matter?

      ByMatthew

    • Jun 9, 2018
    • A:
    • Dear Matthew,
      Please don't worry about that. This unit has all needed cables and it is plug and play, easy to install. Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car? Then we can help you to check if this unit can fit your car.

      By Seicane

    • Mar 28, 2024

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    Tab 2 Body