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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Android version

      What version of Android does this unit have? If I purchase it today, would it be android 14?

      ByOwen

    • Nov 21, 2024
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      This is Android 10.0
      Currently this unit is Android 10.0
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 23, 2025
    • Q:
    • Android version upgrade

      Hello,

      Is it possible to upgrade the android version on this head unit?

      Thanks!

      ByOwen

    • Nov 20, 2024
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      For android version, can not update it , because different version use in different unit , it is not universal . can not use the unit if update to other version.
      Please don't worry, our unit has now been updated to the latest version.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 18, 2025
    • Q:
    • Can you ship it other than express?

      Will this fit with the dashboard same as mine,a 2015 honda crv with touch screen,see attached file.Thank you.

      ByRaymund

    • Feb 27, 2023
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      are you from US?
      we have another shipping method. the shipping fee will be cheaper.
      we need to ship it from China to our US warehouse first, then ship to you from our US warehouse. it will take about a month.
      what do you think?
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 18, 2025
    • Q:
    • Does this product works with the steering wheel buttons.

      Thanks for your help.

      ByJuan Camilo

    • Jun 11, 2021
    • A:
    • dear,
      of course, this unit can work with the steering wheel buttons.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 23, 2025
    • Q:
    • does this product display the same information from the original little screen.

      I like this product but I want to be sure.
      Thanks for your help.

      ByJuan Camilo

    • Jun 11, 2021
    • A:
    • dear,
      yes, this product displays the same information from the original little screen.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 18, 2025
    • Q:
    • Does this unit fit the 2015 Honda CR-V touring model?

      It is the model with the 7” touchscreen and navigation.

      By2015 Honda CR-V

    • Aug 15, 2020
    • A:
    • dear,
      yes,this unit can fit your car,pls place order on page.

      By Seicane

    • Apr 13, 2025
    • Q:
    • Does this item retain the factory backup camera or i need to buy new camera and install it..

      2014 HONDA CRV LX and what do i need if i want to retain the factory backup camera?

      ByMichael

    • May 10, 2020
    • A:
    • hello,this unit can not support the factory camera and it can support external camera.

      By Seicane

    • Apr 13, 2025

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